Inside Sales Consultant

FASTSIGNS #18101•Missouri City, TX

1d•Hybrid

About The Position

Start in the shop. Grow into the field. Join a locally owned FASTSIGNS center backed by an established international franchise network. You will use thoughtful questions, practical judgment, and creative problem-solving to turn customers’ branding ideas into real-world visual experiences. The right person enjoys discovering what a business needs, recommending solutions, and seeing those ideas come to life. Begin as the welcoming, knowledgeable inside sales contact for walk-in, phone, text, email, and online customers. As you demonstrate product knowledge, sound judgment, reliable follow-through, and sales success, you may advance to a flexible hybrid role that includes scheduled site surveys and customer-requested business appointments. This is a consultative sales position, not a graphic design job.

Requirements

Friendly, confident communicator with excellent listening, questioning, and relationship-building skills; comfortable asking for the sale.
Organized, responsive, accountable, and calm when balancing several customers, projects, and deadlines.
Curious, resourceful thinker who can visualize possibilities and solve customer problems without personally designing artwork.
Comfortable with computers, Google Workspace, customer systems, and accurate recordkeeping; practical math and measuring skills.
High school diploma or equivalent; willingness to complete assigned FASTSIGNS training.

Nice To Haves

Customer-facing, retail, counter, or inside sales experience preferred
Signage experience helpful but not required

Responsibilities

Engage customers professionally; ask discovery questions about brand goals, location, dimensions, budget, timing, and decision-makers.
Explain samples and recommend suitable interior and exterior signage, including ADA signs, acrylic, dimensional lettering, murals, wayfinding, and branded spaces.
Prepare or coordinate estimates and proposals; follow up consistently on quotes, incoming leads, referrals, and past customers.
Capture accurate project details, communications, and next steps in CoreBridge; hand off clear scopes to design and production.
Process payments and purchase orders; coordinate work orders, approvals, and project status through completion.
Coordinate with production, vendors, and installers; keep customers informed about meaningful changes and pickup, delivery, or installation.
Quality-check completed orders before notifying customers; confirm satisfaction and help resolve concerns.
Keep the front counter and showroom welcoming, clean, and organized; support coworkers and company procedures.
Conduct scheduled site surveys to gather measurements, photos, installation conditions, and project requirements.
Attend customer-requested appointments at business locations to discuss branding goals and signage solutions.
Balance shop coverage with approved field appointments while maintaining prompt follow-up and accurate records.