Multimedia Content Producer
About The Position
NYU Langone Health is seeking a detail-oriented, execution-focused digital producer to support the execution, maintenance, and quality assurance of digital content across enterprise websites. The role helps ensure website accuracy, accessibility, and performance through content publishing, quality assurance, and production workflows. Reporting to the Senior Manager, Digital Production within the Strategy, Digital, and Program Measurement Center of Excellence, the producer supports day-to-day website operations and delivers digital experiences aligned with business and user needs. The position executes website updates, page builds, revisions, and publishing tasks using approved content, templates, and components. It supports staging and digital asset coordination, website launches and campaign updates, content quality and accessibility, and production documentation. The producer collaborates with editorial, creative, and technical teams, manages assigned deadlines, records work and assets, and contributes feedback and process improvements. The role requires a bachelor's degree in Communications, Marketing, or a related field, at least 12 years of experience in digital production, web content management, content publishing, or a related field, and experience with a content management system such as Drupal or WordPress. Experience in healthcare, higher education, an agency, or another highly matrixed environment is preferred. The advertised annual salary range is $66,300.00 to $105,722.27; actual salary depends on factors including experience, specialty, education, and hospital need.
Requirements
- At least 12 years of experience in digital production, web content management, content publishing, or a related field.
- Experience using a content management system such as Drupal, WordPress, or a similar platform.
- Bachelor's degree in Communications, Marketing, or a related field.
- Strong attention to detail and ability to follow production specifications, content standards, and approval processes.
- Excellent written and verbal communication skills.
- Strong organizational, prioritization, and problem-solving abilities.
- Ability to manage multiple assignments and work collaboratively in a fast-paced environment.
- Ability to communicate effectively with all levels of the organization.
Nice To Haves
- Experience in healthcare, higher education, an agency, or another highly matrixed environment.
Responsibilities
- Execute day-to-day website updates, including content publishing, page builds, and revisions within the CMS.
- Build pages using approved content, templates, and components in support of production workflows.
- Manage content updates in staging environments and coordinate assets from the DAM for publishing.
- Help maintain accurate, up-to-date website content across assigned properties.
- Execute production tasks and schedules based on requirements defined by the Senior Manager.
- Support planning and execution of web launches, campaign updates, and site changes within defined timelines.
- Update documentation for CMS processes and workflows as needed.
- Perform quality assurance checks for content accuracy, functionality, and alignment with source materials.
- Review links, media, metadata, and page components to identify and resolve production issues before publication.
- Follow brand guidelines, WCAG 2.1 accessibility standards, and SEO best practices, including remediating PDFs for accessibility compliance.
- Ensure content updates follow healthcare-specific requirements, including HIPAA-conscious handling of patient-related content and medical/legal review processes for clinical accuracy.
- Assist with CMS-related troubleshooting, publishing issues, and basic integrations.
- Escalate technical issues or inconsistencies to the Senior Digital Production Manager as needed.
- Partner with editorial, creative, and technical teams to execute content requests accurately and efficiently.
- Coordinate assets, production specifications, and supporting materials for web updates.
- Support the Senior Manager with departmental priorities and day-to-day production needs.
- Manage assigned production tasks and deadlines in a fast-paced environment while maintaining attention to detail.
- Capture observations and feedback for post-launch reviews.
- Identify opportunities to improve efficiency and consistency in content production processes.
- Maintain organized records of assigned work, assets, and updates.
- Communicate effectively with all levels of the organization.
Benefits
- Comprehensive benefits and wellness package.
- Financial security benefits.
- Generous time-off program.
- Employee resource groups for peer support.
- Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
