Multifamily Project Manager

Suddath Companies•Grand Prairie, TX

4d•Onsite

About The Position

Suddath is seeking a Multifamily Project Manager to oversee assigned site installation projects for the Multifamily portion of their final mile business. This role involves managing projects from planning to implementation, ensuring appliance delivery and installations meet customer and company requirements. The Project Manager will handle 5-20 projects concurrently and will be responsible for site inspections, customer issue resolution, communication with various stakeholders, and coordinating resources. The company emphasizes a culture of inclusion and diversity, offering a competitive wage and comprehensive benefits package, including a 401(k) with company matching, weekly pay for hourly employees, bi-weekly pay for salaried employees, Paid Time Off (PTO), paid company holidays, and a tuition reimbursement plan.

Requirements

High School Diploma, GED, or equivalent required.
Minimum two (2) years’ project management experience in construction, warehousing, final mile/last mile delivery -or related field required.
Must have reliable transportation to conduct site visits.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Ensures that assigned site deliveries and installations are completed according to customer needs and within requirements.
Monitors progression of builder checklist items as they relate to delivery and installation needs. Adjusts accordingly to accommodate moving timelines and changes to pre-installation requirements.
Performs all delivery site inspections pre and post delivery and installation, and in support of required monitoring thresholds.
Evaluates concerns from the customer and/or builder and either provides resolution or escalates to the appropriate team member.
Maintains communication with on-site teams, builders, and customer contacts.
Communicates work order needs to appropriate teams, advising of any changes and monitoring activities for completion.
Coordinates resources needed to fulfill work orders, including labor, materials, and scheduling.
Reviews claims/damages and resolves or oversees escalation to appropriate department, ensuring a resolution in completed.
Corresponds with Client Representatives for customer relations and researching orders.
Tracks and enters project notes and additional information into company and Client as required.
Attend site/customer requested calls and performance reviews.
Perform regular audits of teams performance.
Coordinates reverse logistics needs between the teams and customer.