Multi-Studio Sales Specialist (Syracuse, NY)

Chapter Aesthetic Studio•New York, NY

11d•$62,000•Onsite

About The Position

Chapter Aesthetic Studio is hiring a driven, guest-focused Multi-Studio Sales Specialist to support its studios across the assigned region. The role focuses on sales, guest service, and operational support, with regular travel between locations in Syracuse, Fayetteville, Pittsford, Orchard Park, Tonawanda, and New Hartford. The schedule offers predictable daytime hours, including Saturdays, with no overnights or holiday shifts. The specialist educates guests about services, retail products, and memberships to increase sales, rebooking, and retention. They provide front-of-house and studio support as needed, including coverage for Studio Managers, and help with scheduling, guest flow, inventory, retail activity, cleanliness, and operational readiness. They partner with studio and regional leaders to meet guest satisfaction, rebooking, and revenue goals while delivering consistent, high-quality experiences aligned with the Chapter brand. The position is full-time and offers pay of $62,000 or more based on sales experience, with potential eligibility for monthly incentive pay. Benefits include medical, dental, and vision coverage, a 401(k) with company match, PTO, parental leave for eligible employees, and employee discounts on services and retail products. The company also provides paid onboarding, ongoing professional development, mileage reimbursement, and travel support between studios.

Requirements

At least 2 years of experience in sales, guest service, retail, or hospitality.
Comfort educating guests and guiding purchase decisions, with a natural instinct for closing sales.
Flexibility and enthusiasm for regular travel within assigned markets.
Personable, professional, and confident communication style.
Strong organization and attention to detail.
Comfort with scheduling software, EMR systems, and digital communication tools.
Self-motivation and adaptability in a fast-paced environment.
Pride in representing a mission-driven brand focused on exceptional service.

Nice To Haves

Leadership experience, as the role may cover for Studio Managers.

Responsibilities

Educate guests on services, retail products, and memberships to grow sales, rebooking, and retention.
Travel between studios in the assigned region to provide sales, guest service, and operational support.
Provide front-of-house, Studio Support, or Manager support as needed.
Support scheduling, guest flow, inventory, and retail activity.
Deliver consistent, high-quality guest experiences in line with the Chapter brand.
Maintain studio cleanliness, organization, and operational readiness.
Work with studio and regional leaders to meet guest satisfaction, rebooking, and revenue goals.