Multi-Studio Sales Specialist (Syracuse, NY)
About The Position
Chapter Aesthetic Studio is hiring a driven, guest-focused Multi-Studio Sales Specialist to work across studios in Syracuse, Fayetteville, Pittsford, Orchard Park, Tonawanda, and New Hartford, New York. The role combines sales, guest service, and operational support, with regular local travel between studios. The schedule has predictable daytime hours, including Saturdays, with no overnight or holiday shifts. The specialist educates guests about services, retail products, and memberships to support sales, rebooking, and retention. They may also provide front-of-house, studio support, or manager support; assist with scheduling, guest flow, inventory, and retail operations; and maintain clean, organized, guest-ready studios. The role partners with studio and regional leaders to meet guest satisfaction, rebooking, and revenue goals while delivering consistent, high-quality experiences. Compensation starts at $62,000 based on sales experience, with eligibility for monthly incentive pay. The company provides paid, on-the-clock onboarding and ongoing professional development, mileage reimbursement and travel support between studios, and benefits for eligible employees. Chapter Aesthetic Studio is part of TAG – The Aspen Group, which supports independent healthcare practices operating more than 1,300 locations in 45 states across six consumer healthcare brands.
Requirements
- At least 2 years of experience in sales, guest service, retail, or hospitality.
- Comfort educating guests and guiding purchase decisions, with a natural ability to close sales.
- Flexibility and enthusiasm for regular travel within assigned markets.
- Personable, professional, and confident communication style.
- Strong organization and attention to detail.
- Comfort with scheduling software, EMR systems, and digital communication tools.
- Self-motivation and adaptability in a fast-paced environment.
- Pride in representing a mission-driven brand focused on exceptional service.
Nice To Haves
- Leadership experience, as the role may cover for Studio Managers.
Responsibilities
- Educate guests on services, retail products, and memberships to grow sales, rebooking, and retention.
- Travel between studios in the assigned region to provide sales, guest service, and operational support.
- Provide Guest Service, Studio Support, or Manager support as needed.
- Support scheduling, guest flow, inventory, and retail activity.
- Deliver consistent, high-quality guest experiences aligned with the Chapter brand.
- Maintain studio cleanliness, organization, and operational readiness.
- Partner with studio and regional leaders to meet guest satisfaction, rebooking, and revenue goals.
Benefits
- Monthly incentive pay eligibility tied to results.
- Paid onboarding and ongoing professional development, on the clock.
- Mileage reimbursement and travel support between studios.
- Medical, dental, and vision benefits for eligible employees.
- 401(k) with company match.
- Paid time off.
- Parental leave for eligible employees.
- Employee discounts on services and retail products.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
