Multi-Site Service Manager (Hunter's Ridge & Villagio)

Van Metre CompaniesFayetteville, NC
Onsite

About The Position

At Van Metre, we are seeking a candidate who loves to challenge themselves and work with others to fulfill the role of Multi-Site Service Manager. This position will be based on-site at our Hunter's Ridge Apartments and The Villagio Apartments in Fayetteville, NC, overseeing a total of 173 units. The Multi-Site Service Manager will be responsible, under the direction of the Property Manager and Director of Facilities, for the overall management of the apartment complex and all areas related to the day-to-day maintenance operations of the residential community.

Requirements

  • Maintain a professional and courteous manner with residents, visitors, contractors and fellow employees
  • Possess the necessary skills to effectively complete tasks outlined above
  • Ability to follow oral and written instructions
  • Ability to maintain effective and cooperative working relationships
  • 3+ years of maintenance experience or valid training
  • Prior supervisory experience preferred
  • Universal CFC Certification or EPA Universal required
  • CPO Certification required
  • Strong understanding of appliance, electrical and plumbing repair
  • Basic knowledge of HVAC and electrical circuitry
  • Current on OSHA, building and safety standards
  • Provide own basic tools and be knowledgeable and skilled in the safe use and maintenance of tools
  • Valid driver's license

Responsibilities

  • Manage maintenance team members
  • Electrical, plumbing, carpentry, appliance repair and painting
  • Organize and manage the different programs required by State and Federal Jurisdictions
  • Meet with and direct contractors as needed
  • Work closely with the Property Manager to ensure all areas of the property are maintained to the Van Metre standards
  • Manage the facility side of the budget
  • Repair and treat structures such as showers, sinks, appliances, doors/cabinets, walls and building exteriors
  • Keep informed of pending vacant units and schedule all the vendors for the make ready process
  • Manage the daily flow of service requests
  • Submit the required weekly reports to the corporate office
  • Have a working knowledge of HVAC systems and be able to maintain, repair and replace HVAC systems
  • Responsible for managing and carrying out 24-hour emergency maintenance schedule
  • Schedule and complete preventative maintenance program
  • Coordinate special projects as directed

Benefits

  • Excellent benefits
  • Work environment that fosters and rewards excellence
  • Work/life balance
  • Robust Employee Wellness Program
  • Full use of vacation and other company-paid leave
  • Salary: $28.00-$30.00 per hour
  • Annual Bonus Potential: $5,000 annually, paid quarterly
  • Renewal and Leasing Commissions
  • Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday
  • Comprehensive parental and bonding leave
  • Company Matched 401(k) Retirement Savings Plan
  • Access to retirement planning coaches
  • Annual Wellness Reimbursement of up to $900
  • Free and unlimited access to TaskHuman Wellness App for yourself and your family members
  • Tuition reimbursement
  • Company paid certifications, memberships, and licensures
  • Mentoring programs
  • Growth paths
  • Regular performance evaluations and training opportunities
  • Rental and Van Metre Home purchase discounts
  • Employee discount through Walker Title Company
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