Multi Site Service Manager

Morgan PropertiesHilliard, OH
Onsite

About The Position

Advance your maintenance leadership career with Morgan Properties — Where Growth and Opportunity Await! Now hiring a Multi-Site Service Manager overseeing Larkspur Apartments and Hickory Mill Apartments! We are seeking an experienced Multi-Site Service Manager with a "Whatever It Takes" approach to lead maintenance operations across our apartment communities! In this full-time, exempt leadership role, you will oversee maintenance operations, team performance, and service quality while ensuring both communities meet company standards, resident expectations, and applicable compliance requirements.

Requirements

  • Active, valid driver's license and reliable transportation
  • Five or more years of maintenance experience, including at least two years in a supervisory or multi-site leadership role
  • Multifamily property maintenance experience strongly preferred
  • Proven ability to lead maintenance teams, improve turn times, reduce work order backlogs, and manage competing priorities

Responsibilities

  • Lead and develop a team of maintenance technicians across two apartment communities
  • Drive apartment turn performance, maintaining standard make-ready timelines.
  • Monitor work order completion, prioritize maintenance requests, and ensure timely, high-quality service delivery
  • Partner with Property Managers to improve occupancy readiness and deliver an exceptional resident experience
  • Coordinate preventive maintenance programs, vendor relationships, inventory management, and maintenance budgets
  • Conduct routine property inspections to ensure safety, compliance, curb appeal, and operational excellence
  • Lead emergency preparedness planning and support a shared on-call rotation across four communities
  • Coach, mentor, and hold maintenance team members accountable while creating a culture of collaboration, respect, and continuous improvement

Benefits

  • Up to 50% Rent Discount
  • Property Staff Shared Renewal Commissions
  • Medical, Dental, and Vision Benefits
  • 401(k) Retirement Plan with Company Match
  • Generous Paid Time Off, including 10 holidays per year and sick leave
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