Multi‑Site Crew Lead

Workbridge • Hanover, MD

5d • Onsite

About The Position

We are recruiting an experienced Multi-Site Crew Lead to support and supervise cleaning and operations crews across multiple client locations. This role is critical to ensuring consistent service quality, staff accountability, safety compliance, and customer satisfaction. The ideal candidate is hands-on, dependable, and comfortable leading teams in a fast-paced, multi-location environment. As a Multi-Site Crew Lead, you will be responsible for overseeing daily operations across assigned locations, ensuring crews are properly staffed, trained, and meeting performance expectations. You will serve as the primary on-site leadership presence, coordinate with management, and address issues in real time to maintain service standards.

Requirements

• Authorized to work in the United States
• Previous experience leading crews in janitorial, facilities, or field operations
• Ability to travel between multiple job sites
• Strong communication and interpersonal skills
• Ability to work flexible schedules, including overtime if needed
• Ability to lift up to 50 lbs, with or without reasonable accommodation
• Ability to stand, walk, bend, and perform physical tasks for extended periods
• Reliable transportation

Nice To Haves

• High school diploma or equivalent
• Bilingual (English/Spanish)
• Experience supervising multiple sites or teams
• Knowledge of cleaning standards, safety procedures, or facilities operations

Responsibilities

• Lead, supervise, and support crews across multiple client sites
• Ensure all locations meet company quality, safety, and service standards
• Conduct on-site inspections and address performance or compliance issues
• Train new hires and provide ongoing coaching to team members
• Monitor attendance, punctuality, and proper timekeeping
• Assist with scheduling, coverage, and last-minute staffing needs
• Serve as the point of contact for crew member questions or concerns
• Communicate site updates, issues, and staffing needs to management
• Ensure proper use of equipment, supplies, and PPE
• Enforce safety policies and company procedures consistently
• Maintain professionalism and represent the company positively at all sites

Benefits

• Medical, dental, and vision insurance
• Paid time off (vacation and sick time where applicable)
• Opportunities for advancement and leadership development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED