J.P. Morgan Advisors Business Management - Vice President- Jersey City, NJ
About The Position
As a Multi-Media Content Developer within J.P. Morgan Wealth Management, you will transform training needs into engaging multimedia learning experiences. You will work with Field Support, front-office partners, and stakeholders to identify content needs, ensure alignment with business objectives and legal and regulatory standards, and deliver timely communications. The work supports adoption of technology platforms and improves learning for employees across the organization. The role involves serving as a training resource for the front office on J.P. Advisors procedures, systems, and best practices; creating and delivering multimedia training content and curriculum; and measuring learner performance and training effectiveness. You will also plan and deliver virtual instructor-led programs and eLearning initiatives and maintain an online repository of training materials.
Requirements
- Bachelor’s degree or equivalent experience required.
- Excellent oral and written communication skills.
- Adaptability and flexibility in a dynamic work environment.
- Website/HTML knowledge and high proficiency in PowerPoint, Word, and Excel.
- Analytical skills in a training organization and ability to work with staff at all organizational levels.
- Ability to work independently and handle multiple responsibilities accurately in a fast-paced, high-pressure environment.
- Ability to lead in unstructured situations, ensure an optimal experience, and quickly learn unfamiliar subject matter.
- Sense of urgency and ability to prioritize and multitask.
- Ability to use multiple learning methods and link appropriate methods with subject matter.
Nice To Haves
- Instructional design experience in a training organization.
- Ability to travel domestically, if needed.
- Proficiency in Adobe Suite, including Premiere, After Effects, Audition, Media Encoder, Photoshop, Illustrator, and InDesign.
- Proficiency in Camtasia, Captivate, and/or Storyline.
- Self-starter able to operate successfully with limited guidance.
- Ability to use multiple learning methods and link appropriate methods with subject matter.
Responsibilities
- Work with Field Support, front-office partners, and stakeholders to identify training content needs and align content with business objectives.
- Collaborate with legal, risk, and compliance teams to ensure training materials align with policies and procedures.
- Partner with technology and product owners to deliver timely communications and support platform adoption.
- Serve as a day-to-day training resource for the front office on J.P. Advisors procedures, systems, and best practices.
- Engage the front office on new technology platforms and work with Field Support to manage and troubleshoot pain points.
- Create engaging content and curriculum, including exercises and activities that enhance learning.
- Develop training materials and media, including audio, video, simulations, and eLearning modules.
- Establish criteria to assess learner performance and measure training effectiveness.
- Collaborate with stakeholders on training content development, including analysis of source documents and data sets.
- Plan and deliver virtual instructor-led programs and eLearning initiatives.
- Maintain an online repository of training collateral, including guides, one-pagers, FAQs, and videos.
Benefits
- Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
