Multi-Market Manager (PGP Escrow)

PulteGroup•Pleasanton, CA

1d•Onsite

About The Position

PGP Title is a full-service title and settlement company with over 20 years of experience, partnering with PulteGroup’s homebuilding and mortgage teams to deliver seamless, on-time closings. We are headquartered near Dallas, TX, and pride ourselves on an inclusive culture guided by values such as doing the right thing and working as a unified team. We offer a career with purpose, growth, and the chance to make a difference, where contributions are valued, growth is supported, and work makes a lasting impact. The Multi-Market Manager will oversee, plan, direct, and control all business functions of PGP Title (a Pulte Homes subsidiary company) Settlement/Escrow functions within specific Divisions/Area. This role involves monitoring and supervising assigned Branch Offices.

Requirements

Minimum High School diploma or equivalent, college degree preferred.
Minimum of 3-5 years escrow operations experience.
Minimum of 2 years at a supervisory level or above.
Specialize in RESPA with understanding of company's underwriting guidelines.
Understanding of title and settlement rules and regulations.
Effective communication, presentation, and organization skills.
Knowledge of real estate law and title escrow curative procedures.

Nice To Haves

Notary Public preferred (required in some states).
Escrow Officer/Title Producer license may be required.

Responsibilities

Contribute to the preparation and maintaining Financial Forecasts, Plans and budgets.
Work with AM on Projects and adherence to Company policies, as required.
Monitor and Supervise BM/direct reports Settlement/Escrow functions for quality assurance.
Participate in Market Analysis, including both Title Insurance and Escrow fees.
Be available to assist the QA and Legal Departments during annual audits (internal and external).
Participate in monthly operation / PGP Area meetings.
Set-up and conduct 1 on 1 call with BM/direct reports. These meetings will include KPI metrics: including but not limited to – Builder outlook, volume, financial results, capture results, CQE/NPS results for the prior month, mentor for appreciation or course correction as necessary.
Develop and maintain Relationship with Pulte Homes, Pulte Mortgage, PIA and Premier Land Title Insurance Co.
Continued updates and communication with Area Manager.
Other duties as assigned.
Ensures appropriate staffing to meet department needs.
Utilizes recruiting and selection tools/processes to build organizational talent.
Delegates work according to employee’s abilities and skills.
Evaluates employee’s performance and plans for compensation actions in accordance with that performance.
Provides developmental opportunities through identification of internal and external training opportunities.
Creates opportunities for employee growth.
Provides continuous coaching with regard to functional and leadership standards (technical skills and behaviors).

Benefits

Up to 9 paid company holidays per year.
Up to 8 days of sick pay.
15 PTO days per year (for less than 10 years of service).
20 PTO days per year (for 10 or more years of service).
Company’s 401(k) Plan.
Medical, dental, and vision insurance coverage for employees and eligible dependents.
Company-paid disability, basic life insurance and parental leave.
Voluntary insurance coverage options, including critical illness, accident, and hospital indemnity.
Employee Assistance Program.
Tuition reimbursement (as applicable).
State required benefits such as paid family and medical leave insurance and/or paid sick time as applicable.
Comprehensive, Flexible and Affordable Healthcare Coverage Options.
Supplemental Healthcare Coverage Opportunities.
PTO and Work/Life Benefits.
Health Advocacy and Wellness.
Retirement Plan with Company Match.
Education and Employee Assistance Programs.
Paid Parental Leave and Adoption Benefits.
Mortgage Financing Discounts through Pulte Mortgage.