Multi-Line Claim Adjuster

Merchants Insurance Group • Buffalo, NY

5d • $55,000 - $75,000 • Hybrid

About The Position

Merchants Insurance Group is seeking a Multi-Line Claim Adjuster to join their Claims Legal team in Buffalo, New York. This role focuses on Commercial Auto, Property, General Liability, and Umbrella/Excess claims. The position involves extensive interaction with internal teams, policyholders, agents, attorneys, appraisers, and various claim-related service providers. Merchants Insurance Group is a highly-rated and recognized Property and Casualty Insurer in the Northeast, known for its strong financial standing and positive work environment.

Requirements

• A 4-year degree or equivalent work-related experience.
• A minimum of 2 years claims experience handling Commercial Auto, Property, General Liability or Umbrella/Excess claims.
• Skilled negotiator, capable of formulating strategy and action plans for files.
• Exceptional organizational, time management, desk management, communication and negotiation skills are required.

Nice To Haves

• Professional designations or working towards industry specific designations are a plus.

Responsibilities

• Cultivating relationships with claims and other internal staff, policyholders, attorneys, agents and a variety of service providers and experts all while working towards achieving the most optimal outcomes for Merchants and our policyholders.
• Investigating coverage and liability damages.
• Provides a high level of customer service while managing a portfolio of Commercial Auto, Property, General Liability and Umbrella/Excess claims.
• Conducting and directing timely and quality claim investigations, evaluations and equitable settlements of all assigned claims.
• Ensuring timely and accurate reserves consistent with established reserving philosophy and practices.
• This is an inside position with possible travel required to attend mediation trials and arbitrations.

Benefits

• Welcoming and positive work environment.
• Colleague Appreciation events.
• Flexible work arrangements, including flex scheduling and summer hours.
• Hybrid work schedule. The Hybrid work schedule will require 2 full days per week in the office, with the option to work the remaining days per month at home or in the office
• Competitive pay scale.
• Generous paid time off package.
• Health, Dental, Vision, Life Insurance, Short Term Disability
• 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
• Outstanding company bonus program.
• Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree