Multi-family Portfolio Manager

Widmyer CorporationSpokane, WA
3d

About The Position

The Multi-family Portfolio Manager is responsible for overseeing the operational, financial, and administrative performance of a portfolio of multifamily residential properties. The role includes strategic planning, property performance optimization, team leadership, and ensuring compliance with property regulations and owner/investor objectives. This position will be largely measured by the Portfolio Manager Scorecard.

Requirements

  • Bachelor's degree or 5+ years of experience in multifamily property management, including portfolio oversight.
  • Demonstrates a positive, professional, and client-oriented attitude to co-workers, residents, clients, and to the public at all times.
  • Effective leadership, communication, time management, and organizational skills.
  • Strong knowledge of Fair Housing laws, landlord-tenant regulations, Affordable Housing guidelines and property management best practices.
  • Proficient in property management software (e.g., Yardi, RealPage, AppFolio).
  • Experience managing P&L, budgeting, and financial reporting.
  • Affordable/Low Income property knowledge required.
  • Ability to pass background checks.

Responsibilities

  • Portfolio Oversight & Operations: Manage a portfolio of multifamily residential properties.
  • Ensure high occupancy levels and resident satisfaction.
  • Oversee site teams including property managers, leasing agents, and maintenance staff.
  • Coordinate with vendors, contractors, and third-party service providers.
  • Ensure consistent brand standards, customer service, and curb appeal across all properties.
  • Financial Management: Develop and manage annual budgets for each property.
  • Monitor financial performance including rent collection, expense control, NOI, and capital improvements.
  • Analyze financial reports and implement corrective actions where necessary.
  • Prepare monthly and quarterly financial and operational performance reports for ownership.
  • Leasing & Marketing Strategy: Oversee leasing strategies to maximize occupancy and revenue.
  • Implement marketing campaigns and monitor performance.
  • Review market comparables and adjust pricing strategies accordingly.
  • Capital Projects & Maintenance: Plan and manage capital improvement projects, renovations, and upgrades.
  • Ensure timely completion of maintenance work and compliance with safety regulations.
  • Work with engineering and construction teams to scope and bid projects.
  • Compliance & Risk Management: Ensure compliance with federal, state, and local housing laws and regulations.
  • Conduct audits and reviews of property files and operations.
  • Maintain insurance and risk management protocols.
  • Leadership & Team Development: Recruit, train, and mentor on-site property management staff.
  • Conduct performance reviews and implement staff development plans.
  • Promote a culture of accountability, service, and performance.
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