Multi-Duty Receptionist - Maryville Family Medicine

Summit Medical Group

10d•Onsite

About The Position

Maryville Family Medicine, a division of Summit Medical Group, is immediately seeking an experienced Multi - Duty Receptionist to join their passionate, authentic, and growing team of professionals. This is a Full-time opportunity working the hours of Monday - Friday from 8:00 am - 4:30 pm. We are team-driven, collaboration-minded, and all-in to provide the best patient care possible to the community we serve. “It’s not my job” is a phrase you will not hear around here!

Requirements

Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
Ability to build trust through active listening and collaboration, while being humble and people smart.
Team-first mindset with a desire to help others and is motivated by pursuing excellence.
High School Diploma, or equivalent, required.

Nice To Haves

Experience in healthcare preferred but not required.
Prefer one year experience in a medical office setting.

Responsibilities

Answers phone calls in a professional manner and assists caller’s needs appropriately.
Greets patients and visitors in a prompt, courteous, and helpful manner
Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service oriented.
Appointment scheduling, referrals, and pre-certifications, etc.
Files charts and coordinates lab work, as requested.
Sorts and delivers mail, medical records, and other correspondence.
Maintains work area in a neat and orderly manner.
Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 2 weeks in advance for time off (excluding emergencies.)
Cooperates and helps coworkers if needed and is committed to the success of the team.
Attends meetings, as required.
Performs related work, as assigned.