Receptionist - Family Medicine

Lifepoint Health • Clyde, NC

4h • Onsite

About The Position

Haywood Regional Medical Center, part of Lifepoint Health, is seeking a Medical Office Receptionist for Waynesville Family Practice (WFP). Lifepoint Health is a diversified healthcare delivery network committed to prioritizing employee well-being to ensure exceptional patient care and making communities healthier. WFP provides comprehensive primary care services to patients of all ages in a fast-paced, friendly, and welcoming environment, including routine checkups, illness management, preventative care, and minor procedures. The role is vital in supporting the team's mission to deliver personalized and high-quality healthcare.

Requirements

• Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Nice To Haves

• High school diploma or equivalent preferred.
• Medical front office experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Greets visitors and communicates with patients and providers.
• Coordinates work flow and complies records of office activities.
• Completes all aspects of check-in/check-out process.
• Enters and updates patient demographics and insurance information.
• Collects any copay/coinsurance balances for current visit and any outstanding balance from patients.
• Complete pre-appointment checklists and prepares accordingly.
• Places, answers, and directs phone calls and distributes messages. Including retrieval and distribution of answering service messages.
• Keeps office area neat and tidy.
• Monitors and maintains log of needed office supplies.
• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Monitors and addresses all front office task buckets in a timely manner.
• Schedule referrals for patients to be seen by other physicians/specialists as ordered. Send all records needed and notify patient as needed.
• Completes other tasks, within scope of position, as delegated by the practice leads, supervisors, managers and Market director.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Health & Fitness Center Access www.myhaywoodregional.com/locations/haywood-regional-health-fitness-center

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed