Multi-Disciplinary Team (MDT) Manager

Town of Gilbert • 50 E. Civic Center Dr., AZ

4d

About The Position

Team Gilbert has an exciting opportunity for a highly motivated professional to fill the position of Multi-Disciplinary Team (MDT) Manager. With every job we fill, our focus is on providing best-in-class service to our citizens while offering opportunities for professional growth in a rewarding, innovative work environment. The Multi-Disciplinary Team (MDT) Manager reports to the Advocacy Center Assistant Director. The primary job duties of this position include: Serve as the delegated authority for the Advocacy Center in the absence of the Director and/or Assistant Director, ensuring continuity of operations, decision-making, and crisis response. Ensure operational, safety, and case-related priorities continue uninterrupted during periods of leadership absence. Direct and facilitate regular MDT case review meetings, ensuring timely communication, information sharing, and accountability for follow-through on action items. Own the screening and acceptance of case referrals for MDT presentation; set agendas, maintain meeting structure, and ensure participation of key partners. Provide orientation to new MDT members and ensure understanding of protocols, roles, and expectations. Establish and monitor data systems related to case activity, trends, and MDT performance, using findings to drive programmatic decisions. Manage staff, including scheduling, workload coordination, performance evaluation, professional development, and resolution of escalated issues; own hiring and disciplinary decisions in coordination with HR and Agency leadership. Direct the development and updating of MDT protocols, policies, and system improvements, ensuring alignment with NCA Accreditation Standards.

Requirements

• Bachelor's degree in social work, criminal justice, human services, psychology, or a related field required
• 5+ years of experience in child maltreatment response, forensic interviewing, advocacy, or related systems.
• 3+ years of data analysis experience, with a focus on using data to drive programmatic improvements across multiple programs and disciplines.
• 3+ years of management experience overseeing staff and program operations, with demonstrated decision-making authority.
• Must possess a valid Arizona driver’s license by hire or promotion date.
• Successful completion of a Police Department Background Investigation is required.

Nice To Haves

• Master's degree preferred.
• Experience collaborating with MDT partners and working within or alongside an Advocacy Center preferred.

Responsibilities

• Serve as the delegated authority for the Advocacy Center in the absence of the Director and/or Assistant Director, ensuring continuity of operations, decision-making, and crisis response.
• Ensure operational, safety, and case-related priorities continue uninterrupted during periods of leadership absence.
• Direct and facilitate regular MDT case review meetings, ensuring timely communication, information sharing, and accountability for follow-through on action items.
• Own the screening and acceptance of case referrals for MDT presentation; set agendas, maintain meeting structure, and ensure participation of key partners.
• Provide orientation to new MDT members and ensure understanding of protocols, roles, and expectations.
• Establish and monitor data systems related to case activity, trends, and MDT performance, using findings to drive programmatic decisions.
• Manage staff, including scheduling, workload coordination, performance evaluation, professional development, and resolution of escalated issues; own hiring and disciplinary decisions in coordination with HR and Agency leadership.
• Direct the development and updating of MDT protocols, policies, and system improvements, ensuring alignment with NCA Accreditation Standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager