MSP Procurement and SaaS Licensing Specialist

Red Cup IT, Inc. • Los Angeles, CA

2d

About The Position

We are looking for an MSP Procurement & SaaS Licensing Specialist who is responsible for the end-to-end lifecycle of technology assets. This includes sourcing vendors, negotiating master service agreements (MSAs), and managing the ongoing "true-up" and "true-down" of SaaS licenses for both the MSP and its clients.

Requirements

• Proficiency in platforms like BetterCloud, Torii, or Zylo
• Ability to calculate Total Cost of Ownership (TCO) and perform cost-benefit analyses
• Deep understanding of EULAs (End User License Agreements), data privacy clauses (GDPR/CCPA), and renewal terms
• Advanced Excel or BI tool skills to visualize spending trends and forecast future license needs
• The ability to push back on vendors and secure better margins for the MSP
• Tracking expiration dates for hundreds of diverse licenses simultaneously
• Predicting how a shift in technology (like AI integration) will change license costs in 12–24 months

Responsibilities

• Monitor license utilization across the organization to identify "shelfware" (unused software)
• Act as the primary point of contact for vendors (e.g., Microsoft, AWS, Cisco)
• Negotiate volume discounts, tiered pricing, and favorable Service Level Agreements (SLAs)
• Conduct regular internal audits to ensure all software usage matches the legal license entitlement, avoiding heavy "true-up" penalties
• Use SaaS Management Platforms (SMPs) to automate onboarding/offboarding workflows, ensuring licenses are reclaimed immediately when an employee leaves
• Bridge the gap between Finance (budgeting), IT/Security (vetting tools for compliance), and Operations (ensuring the right tools are available)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees