About The Position

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organization. MSF Access works to improve the accessibility, availability, affordability, appropriateness, and quality of health products for the populations it assists. The MSF Access team plays a central role in driving and supporting MSF's work to improve access to health products. The Access 101 project is a new learning initiative led by MSF Access that aims to strengthen the understanding of access to health products across the MSF Movement. This project will develop a range of learning resources, including an introductory course on Tembo (MSF’s e-learning platform), supporting educational materials, and regional workshops. The project begins with a consultation phase to identify access-related knowledge gaps, learning needs, interests, and preferences among diverse audiences across MSF. The Content Creation Consultant will develop learning content and educational materials for the Access 101 project, transforming curriculum recommendations and technical content into engaging, accessible, and learner-centred resources.

Requirements

  • A degree in Education, Instructional Design, Communications, Journalism, Public Health, Social Sciences, or a related field.
  • Demonstrated experience developing engaging learning materials for diverse audiences, such as e-learning courses, training resources, educational publications, or digital learning content.
  • Strong writing, editing, and content structuring skills, with the ability to translate complex technical information into clear, accessible, and engaging learning materials.
  • Experience working with subject-matter experts and incorporating stakeholder feedback into content development processes.
  • Excellent written and spoken English.

Nice To Haves

  • Experience coordinating external suppliers or contributors involved in content production (e.g. graphic designers, illustrators, multimedia developers, or video editors) is an asset.
  • Knowledge of French, Spanish, Arabic, or Portuguese is an asset.
  • Experience in humanitarian, global health, international development, or non-profit environments is an asset.

Responsibilities

  • Content planning and design: Translate the recommended course syllabus into a detailed content plan and table of contents for the Access 101 Tembo course and accompanying learning materials.
  • Advise on the most appropriate mix of learning formats, including e-learning content, case studies, infographics, downloadable resources, videos, and workshop materials.
  • Develop a content production plan and timeline, incorporating existing content validation processes and advising on the approach for user-testing.
  • Content development and production: Develop engaging, accessible, and learner-centred content for the Access 101 Tembo course and supporting educational materials.
  • Coordinate and quality-assure contributions from external suppliers, agencies, or specialist consultants involved in content production, such as graphic design, multimedia development, illustration, or video editing.
  • Stakeholder engagement and quality assurance: Present draft content, content plans, and recommendations to the project team and project stakeholders.
  • Incorporate feedback from subject-matter experts and project stakeholders into successive content drafts.
  • Work closely with the Access 101 project team and subject-matter experts to ensure content is accurate, relevant, and aligned with project objectives.
  • Ensure all materials are adapted for diverse audiences across the MSF Movement and aligned with adult learning principles and accessibility considerations.
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