MSF Access 101 Project - Consultation Design Consultant

MSF International

11d • Remote

About The Position

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organization. MSF International is the legal entity that binds MSF’s 24 sections, 27 associations and 18 branch offices together. MSF Access works to improve the accessibility, availability, affordability, appropriateness and quality of health products for the populations it assists. The MSF Access team plays a central role in driving and supporting MSF's work to improve access to health products. Rooted in MSF's medical humanitarian mission, MSF Access works to identify and address barriers that prevent people from obtaining the medicines, diagnostics, vaccines and other health products they need. The Access 101 Project is a new learning initiative led by MSF Access that aims to strengthen the understanding of access to health products across the MSF Movement. This project will develop a range of learning resources, including an introductory course on Tembo (MSF’s e-learning platform), supporting educational materials, and regional workshops. The project begins with a consultation phase to identify access-related knowledge gaps, learning needs, interests, and preferences among diverse audiences across MSF. Insights from this consultation will inform the design of the access Tembo course curriculum and ensure that the learning experience is relevant, engaging, and accessible to colleagues in diverse roles and locations.

Requirements

• A degree in Education, Social Sciences, Public Health, Organizational Development, or a related field.
• Minimum 3 years of experience in learning design, curriculum development, organizational learning, or stakeholder consultation.
• Demonstrated experience designing and implementing qualitative and quantitative consultation or research processes.
• Strong analytical and report-writing skills.
• Experience engaging diverse stakeholders across regions, functions, and cultural contexts.
• Excellent written and spoken English
• Only shortlisted candidates will be contacted.

Nice To Haves

• knowledge of French, Spanish, Arabic, or Portuguese is an asset.
• Experience in humanitarian, global health, international development, or non-profit environments is an asset.

Responsibilities

• Develop a consultation methodology and work-plan to identify learning needs, knowledge gaps, interests and preferences related to access to health products across MSF.
• Design and implement a mixed-methods consultation process, combining qualitative and quantitative approaches as appropriate.
• Prepare consultation tools and materials, including interview guides, survey questionnaires, and data collection frameworks.
• Conduct interviews, focus groups and/or other consultation activities with a diverse range of stakeholders across regions, operational entities and functions within MSF.
• Ensure the consultation process reflects diversity, equity and inclusion principles and captures perspectives from different regions, roles and levels of the organisation.
• Analyse consultation findings and identify key learning needs, knowledge gaps, barriers, motivations and audience preferences relevant to access-related learning.
• Produce a report summarising findings and providing practical recommendations to inform the design of Access 101 learning products and activities.
• Present findings and recommendations to the Access 101 project team and relevant stakeholders.
• Translate consultation findings into recommendations for a syllabus for the Access 101 Tembo course.
• Recommend learning objectives, thematic areas, audience segmentation, and priority content modules.
• Advise on suitable learning formats and approaches, including the balance between e-learning, downloadable resources and regional workshops.

Benefits

• At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees.
• We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
• MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces.
• MSF expects all staff to share this commitment and promote an environment where abuse and misconduct is not tolerated.
• We are committed to removing barriers for people with specific accessibility needs.
• If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
• All offers of employment will be subject to reference checks, including Human Resources, and to appropriate screening checks.

What This Job Offers

• Education Level: Associate degree