MSB Sales Associate TFM

Heritage Grocers Group•Melrose Park, IL

13h•Onsite

About The Position

At Tony's Fresh Markets, we are defined by shared values including absolute integrity, respect, and collaboration. We are a team of smart and highly driven people united in purpose to serve one another. Bring your energy and unique perspective, and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues, while making a difference in our communities.

Requirements

High School Diploma.
Bilingual: Spanish and English.
Proven track of providing excellent results, shows persistence and perseverance.
Proactive qualities and self-directed actions.
Dedicated to meeting expectations of internal and external customers.
Demonstrate care and compassion for people; shown empathy and concern.
Able to build and maintain positive team relationships, relates well to diverse people; is approachable.
Maintain a positive work environment.
Ability to deal with confidential information.
Responsible for delivering appropriate information to the customer regarding the different financial services with the main objective of increasing sales.
Excellent communication skills.
Knowledgeable in computer navigation and software.
Be very attentive and friendly.
Ability to work under little or no supervision.
Ability to work under pressure.
Confident working in a fast-paced, constantly evolving environment and exhibit excellent multi-tasking skills.

Nice To Haves

Sales experience
Cash handling experience
Financial Services experience

Responsibilities

Promote Tony's MSB products and services through excellent customer service.
Ensure all compliance regulations and operation procedures and policies are followed.
Profitably grow sales of MSB products and services.
Welcome MSB customers, guide them through the products, answer questions, and ensure customers have a pleasant experience.
Follow training manuals and SOPs for the department core processes.
Maintain required AML & BSA certifications up to date.
Recommend related products to increase customers' options and enrich their relationship with Cardenas.
Conduct and register transactions in the POS.
Be accountable for sales, cash, and transactions recorded on their behalf.
Continually grow capacity for efficiency, effectiveness, and service, while maintaining company core values.
Promote all financial services offered with each customer.
Comply with the Company's manual of policies and procedures, Bank Secrecy Act and Anti Money Laundering Regulations, and the Company's transmitters businesses partners.
Successfully pass an exam on anti-money laundering compliance training with the Company's designated third-party Company.
Attend all AML training assigned by the compliance team.
Maintain working area and equipment in optimal conditions, report maintenance and repairs needed.
Operate a computer and process all financial transactions effectively.
Understand how to operate assigned office equipment and perform other duties.
Be responsible for the safekeeping of cash from all financial transactions.
Provide the highest level of customer service to all customers.
Inventory services under custody.
Maintain supervisor informed of any event that might require intervention.
Perform other work-related duties as assigned.