MS Managed Service Manager (MSM)

Hewlett Packard Enterprise•Alpharetta, GA

1d•$95,800 - $220,500•Hybrid

About The Position

The MS Managed Service Manager leads complex internal projects, ensuring they meet scope, schedule, budget, and quality expectations through planning, control, and management. The role oversees corporate and third-party vendor efforts to plan, build, and implement solutions to internal problems and issues. The position applies advanced subject-matter knowledge to complex business issues and is regarded as an expert. It evaluates multiple factors in complex situations, contributes to new ideas and methods, provides expertise and direction to functional project teams, and may participate in cross-functional initiatives. It also guides process improvements, helps establish policies, represents the organization to external customers or clients, and may mentor lower-level employees. The role manages large, complex projects across one or multiple regions, including projects with high risk and detailed designs based on sponsors’ high-level concepts. It manages project financials and business impact, maintains approved budgets, provides reliable financial forecasts, manages senior stakeholder relationships, and leads internal and external teams generally numbering more than 20 people across multiple countries. The role also mentors team members and provides performance-review input and development recommendations. The position is hybrid, requiring an average of two days per week at an HPE office. The stated U.S. base salary range for Georgia is USD 95,800–220,500 annually; variable incentives may also be offered. HPE describes benefits supporting physical, financial, and emotional well-being and programs for personal and professional development.

Requirements

First-level university degree.
At least 7 years in project management roles or related roles or businesses.
In-depth understanding of Services operational policies, processes, and methodologies applicable to project management.
Ability to speak with authority across most levels of depth related to project management methods.
Makes use of and contributes to the Services PM Profession community.

Nice To Haves

PMP certification is desired.

Responsibilities

Lead internal projects to meet scope, time, budget, and quality expectations through planning, controlling, and managing.
Manage corporate and third-party vendor efforts to plan, build, and implement solutions to internal problems and issues.
Manage large or complex projects across one or multiple regions, including high-risk projects and detailed designs based on sponsors’ high-level concepts.
Manage project financials and business impact, meet or exceed approved budgets, and provide reliable financial forecasts to management.
Manage upper-level stakeholder relationships.
Manage internal and external project resources, generally with teams of more than 20 people from multiple countries.
Mentor project team members, encourage skill development, and provide detailed performance-review input and development recommendations.
Contribute expertise to functional project teams and potentially cross-functional initiatives; guide process improvements and help establish policies.