MRO Value Stream Manager (Onsite)

RTX•East Hartford, CT

8d•Onsite

About The Position

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense. This position provides tactical MRO&U operations support by coordinating timely solutions with functional groups (Customer Support Engineering, Support Equipment, Logistics Program Management, Supply Chain Management, Industrial, etc.). It involves hosting daily network escalation calls to ensure awareness and prioritization of global needs, preparing documentation and communicating status to internal customers, stakeholders and executive level leadership. The role also represents sustainment operations in the development of “one system and process” to manage and communicate MRO&U network reporting, and interfaces with and monitors the performance of 3rd party MRO Product Service Providers (PSPs). Additionally, the position identifies and resolves process gaps and systematic issues critical to supporting deliveries and develops and establishes forward thinking strategies to support growth, maturity and expansion of the F135 sustainment network. Occasional domestic and international travel (10%) may be required to support business needs.

Requirements

Bachelor of Arts or Bachelor of Science degree in Engineering, Logistics, Management or equivalent with 10+ years prior relevant experience; OR Advanced degree in Engineering, Operations Management or Business with 7+ years of relevant experience.
7+ years of experience in program management, operations, supply chain and/or materials.
5+ years of experience in maintenance, repair, and overhaul operations.
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

Organizational skills with the ability to multi-task amidst a rapidly changing environment
Demonstrated ability to collaboratively work with cross functional teams to achieve desired results
Experience presenting across the organization, including senior and executive leadership
Proven ability in identifying root causes to problems, secure relevant information and identify sustainable solutions
Strong critical thinking skills to evaluate action plans even when information is incomplete or missing
Experience leveraging data trends and visualization to assess network performance, identify constraints, and proactively anticipate emerging issues.

Responsibilities

Provide tactical MRO&U operations support by coordinating timely solutions with functional groups (Customer Support Engineering, Support Equipment, Logistics Program Management, Supply Chain Management, Industrial, etc.)
Host daily network escalation calls to ensure awareness and prioritization of global needs
Prepare documentation and communicate status to internal customers, stakeholders and executive level leadership
Represent sustainment operations in the development of “one system and process” to manage and communicate MRO&U network reporting
Interface with and monitor the performance of 3rd party MRO Product Service Providers (PSPs)
Identify and resolve process gaps and systematic issues critical to supporting deliveries
Develop and establish forward thinking strategies to support growth, maturity and expansion of the F135 sustainment network