MRO Specialist

American Electric Power•Marion, IN

4d•Onsite

About The Position

Under general supervision, this role involves installing, removing, changing, disconnecting, and reconnecting the Company's single-phase, network, and polyphase self-contained electric meters energized up to 260 volts. The MRO Specialist will read meters as required for field orders and on schedule for cycle billing. They will also perform Credit and Collections related orders, investigate irregular usage and energy diversion, and repair meters, meter sockets, and meter enclosures. Additionally, the role includes ordering, receiving, shipping, and storing meters and associated equipment, maintaining tools and equipment, operating automotive equipment, and maintaining records and submitting reports.

Requirements

High School diploma or GED
Valid State Driver's License
Recommended test results from HireVue Meter Servicer Virtual Job Tryout
Successfully complete the Company's training and qualification program for this classification within 24 months of employment (including classroom instruction, written testing, 560 hours of on the job mentoring, and job performance demonstrations).
Proficiently use computers and applications related to this classification.
Effectively communicate with other employees, customers, and the general public in a courteous and appropriate manner.
Promote a positive image of the Company to customers and the general public.

Responsibilities

Install, remove, change, disconnect, and reconnect meters.
Read meters as required for field orders and on schedule for cycle billing.
Test single-phase and network meters for proper operation and accuracy.
Perform Credit and Collections related orders including disconnect and reconnect for non-payment.
Investigate irregular usage and energy diversion.
Repair meters, meter sockets, and meter enclosures.
Order, receive, ship, and store meters and associated equipment.
Maintain tools, equipment, vehicles and work area in a clean and orderly fashion.
Operate automotive equipment and its associated equipment, including radios.
Maintain records and submit reports as required.
Assist employees of equal or higher classification.
Perform similar or less skilled work.
Work overtime as needed including extended daily shifts and weekends.
Work late shifts as needed.
Work in a safe, efficient, and productive manner.
Comply with all aspects of the AEP Corporate Code of Conduct.
Report hazards, unsatisfactory conditions, irregular conditions, and abnormalities.
Attend and participate in training as assigned and assist in the training of other employees.