MRO Site Representative
About The Position
Sun Country Airlines is seeking an MRO Site Representative to oversee all maintenance activities at assigned stations, such as heavy maintenance facilities or paint facilities. This role involves monitoring tasks and work orders issued to Maintenance Repair Organizations (MROs), ensuring tasks are performed and signed off correctly according to company policy. The position requires acting as a liaison between contracted MROs and Sun Country Airlines' Maintenance/Quality Departments, reviewing invoices, monitoring cost performance, and conducting surveillance of aircraft undergoing maintenance. The representative will also be responsible for ensuring documentation is complete and accurate, initiating reports, coordinating with planners and internal departments for parts and materials, and ensuring maintenance providers adhere to schedules. The role emphasizes safe and efficient work practices in compliance with all regulatory requirements and company policies.
Requirements
- Valid Airframe and Powerplant (A&P) Certificate
- High School Diploma or equivalent
- 3 to 5 years Aircraft Maintenance or related Technical Operations experience
- Foundational understanding of aircraft scheduled maintenance
- Ability to prioritize and successfully manage multiple projects/deadlines simultaneously.
- Excellent verbal and written communication skills
- Ability to collaborate with inter-departmental personnel in meeting Sun Country objectives
- Must be able to travel outside of the United States
Nice To Haves
- Bachelor’s degree in related field
- Previous experience with maintenance on 737 NG
- Experienced in using AMM, IPC, SRM, CMM and MPD
Responsibilities
- Coordinate the activities of contracted MRO services.
- Assist in the request or procurement of urgently needed technical data required by contracted MRO.
- Act as a liaison between contracted MRO and SCA Maintenance/Quality Departments and maintain a continuous line of communication.
- Review contract MRO invoices and verify charges in coordination with Maintenance Planning Management.
- Monitor cost performance of contract maintenance, activities, and identifying problem areas with comprehensive fixes.
- Maintain a continuous line of communication between contracted MRO and SCA Maintenance/Quality Management.
- Perform pre dock, daily work-in progress and post dock surveillance of SCA aircraft undergoing maintenance to ensure all maintenance and required documentation is being completed in accordance with Sun Country Airlines General Maintenance Manual (GMM).
- Review each completed item of maintenance to ensure the documentation is complete, accurate, and in accordance with Sun Country Airlines GMM and maintenance provider agreements.
- Initiate data collection and communication for required regulatory and company reports (SDR, corrosion reports, etc.).
- Coordinate with Maintenance Planners to ensure efficient accomplishment of Mods and heavy check work packages.
- Ensure Maintenance Providers are staying on task to meet agreed upon delivery schedules. Make timely and decisive decisions to maintain the footprint of the planned maintenance event.
- Perform receiving inspection of incoming materials shipped to maintenance provider facilities.
- Utilize company computer systems to provide continuous updates to SCA and to monitor progress of the project.
- Work closely with Maintenance Control personnel in trouble shooting items that require special attention and coordination.
- Assist maintenance provider with additional support/research required from other SCA departments such as: Engineering, Quality Assurance, Quality Control, Materials, Planning, Maintenance Control, Records, Technical Publications, TRAX/IT, Dispatch, Ground Ops, etc.
- Coordinate with internal, functional departments to ensure parts, material and special tooling are available to the contracted MRO to perform the set work package.
- Conduct all tasks in a safe and efficient manner complying with all local, state, and federal safety and health regulatory requirements, programmatic standards, and with any internal policies and procedures identified by Sun Country Airlines.
- Any other duties assigned by management.
Benefits
- Comprehensive benefit package including dental and vision
- PPO and high deductible health plans
- Health savings account and Flexible Spending Account
- Starting day one free standby and discounted travel privileges for employees, family, & friends
- 401(k) match
- Paid Time Off
- Paid holidays
- Life and AD&D Insurance
- Employee Assistance Program including counseling for employees and their family
- Fitness incentive and Stop Smoking Support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
