MRO Procurement Manager

ISSBurbank, CA
$110,000 - $130,000Onsite

About The Position

ISS is seeking a strategic, analytical, and collaborative MRO Procurement Manager to join their North America Supply Chain & Procurement team. In this role, you will develop and execute sourcing strategies across critical Integrated Facility Management (IFM) categories, partnering with business leaders to optimize supplier performance, improve operational efficiency, reduce costs, and create long-term value for clients. The ideal candidate thrives in a fast-paced environment where strategic thinking, supplier partnerships, and business transformation intersect.

Requirements

  • Experience in Integrated Facilities Management services in a contracted, client-facing environment.
  • 5+ years of strategic sourcing or category management experience.
  • Experience leading procurement initiatives within complex, matrixed organizations.
  • Strong supplier relationship management experience.
  • Strong customer service and client relationship management skills.
  • Strong communication, leadership, decision-making, and problem-solving skills.
  • Expertise developing and implementing sourcing strategies.
  • Strong analytical, negotiation, and financial acumen.
  • Excellent project management skills.
  • Self-sufficient, results-oriented professional who can work independently, exercise sound judgment, and effectively prioritize responsibilities while maintaining exceptional attention to detail and accountability.
  • Thinks strategically while executing operationally.
  • Builds trusted supplier partnerships.
  • Solves complex business challenges through data.
  • Leads with integrity and professionalism.
  • Thrives in collaborative, cross-functional environments.
  • Drives innovation and continuous improvement.
  • Delivers high-quality service through standardized execution while keeping the customer experience at the center of every decision.
  • Embraces change and inspires others to do the same.
  • Adherence to Health, Safety, Environment, and Quality (HSEQ) policies and procedures.

Nice To Haves

  • Bilingual English/Spanish preferred.
  • Experience in movie, production and broadcast studios.
  • Experience managing budgets, staffing, and service delivery contracts.
  • Ability to influence stakeholders across multiple business functions.

Responsibilities

  • Serve as the Critical Stores and Spares Program Manager for a high-volume production studio lot, leading end-to-end inventory management and MRO operations to ensure continuous production readiness.
  • Oversee the strategic planning, procurement, inventory management, and distribution of critical spare parts, consumables, and equipment across a diverse portfolio—including broadcast studios, production stages, Class A facilities, and support spaces.
  • Maintain inventory levels within established budget parameters while ensuring operational continuity by forecasting demand, monitoring usage, minimizing waste, and collaborating with suppliers and internal stakeholders to optimize stock levels, control costs, and support uninterrupted service delivery.
  • Lead end-to-end MRO and inventory management operations supporting a complex client portfolio with $200M+ in annual spend, including demand forecasting, stock optimization, and lifecycle management to ensure production continuity.
  • Design and maintain scalable inventory control programs, including audits, system accuracy, and real-time visibility across multiple locations aligned to KPIs and SLAs.
  • Oversee procurement, storage, and distribution of critical spare parts and consumables in high-volume, fast-paced production environments.
  • Partner with production, engineering, facilities, and operations teams to anticipate demand, prioritize critical inventory, and support uninterrupted operations.
  • Manage supplier relationships, sourcing strategies, and service performance to ensure supply continuity, cost efficiency, and service excellence.
  • Ensure consistent execution of a standardized operating model, aligning processes, governance, and service delivery with contractual commitments.
  • Build strong partnerships with client stakeholders and cross-functional teams to drive alignment, transparency, and operational effectiveness.
  • Utilize data and analytics to improve inventory accuracy, optimize space utilization, and inform decision-making.
  • Monitor and optimize service delivery performance, ensuring alignment with contractual requirements, KPIs, and service-level expectations.
  • Lead program and project management efforts, ensuring timely execution of initiatives aligned with business and operational priorities.
  • Drive innovation and continuous improvement, leveraging process standardization and automation to enhance efficiency and scalability.
  • Lead issue resolution and escalation management to maintain high service levels and operational reliability.
  • Support broader strategic sourcing and cost optimization initiatives aligned with business objectives.
  • Ensure compliance with safety, regulatory, and quality standards (HSEQ).

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Comprehensive leave program
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