MRI Technical Assistant

Baystate Health•Springfield, MA

About The Position

Under the supervision of a radiologic technologist, the MRI Technical Assistant supports technologists, residents, and radiology attendings in exam rooms and during guided interventional procedures. The assistant brings patients from the waiting room to the changing area and prepares and explains procedures in accordance with departmental and hospital procedures. The role includes patient care and clerical duties and requires effective communication with patients and staff. The assistant helps create a welcoming patient experience, maintains patient and work areas, supports patient movement and personal care, and follows hospital confidentiality, infection-control, health, and safety practices. The role also involves computer-based clerical work, supply and inventory tasks, preparing biopsy exam trays, and supporting patient care before, during, and after procedures. The position performs duties of Radiology Technical Assistant I and II as needed.

Requirements

GED or HiSET.
Excellent verbal and written communication skills.
Excellent computer skills.
Knowledge of lifting mechanics and proper patient-moving techniques.
One or more listed certifications: Basic Life Support (American Heart Association), Certified Medical Assistant, Certified Nurse Aide, or Emergency Medical Technician (EMT) – Advanced.

Nice To Haves

Medical terminology.
Previous patient-care experience.

Responsibilities

Greet patients warmly, gather or verify demographics as needed, and assist patients and families with amenities and other needs.
Maintain clean patient and work spaces and keep patients informed about wait times; accompany or direct patients where appropriate.
Follow the organization’s operating principles of Trust, Respect, Integrity, Collaboration, and Communication.
Maintain patient confidentiality in accordance with hospital policy.
Assist with transferring patients on and off stretchers, beds, wheelchairs, and other equipment using appropriate lifting and moving techniques.
Assist patients with bathroom needs, including use of a urinal or bedpan as needed.
Perform terminal and surface cleaning according to hospital infection-control policies and observe health and safety requirements, including body-substance precautions.
Participate in department and team projects and communicate effectively with patients and staff.
Handle patient transport and assist with lifting, sliding, oxygen tanks, and IV poles as needed.
Use required computer software, including Teletracking, Safety and Injury Reporting (SRS), Cerner, Radnet, and Synapse.
Assist with supplies and inventory, put stock away, and fill and empty laundry bins as needed.
Maintain yearly in-service validations and attend departmental staff meetings.
Perform clerical duties, including computer use, scheduling, report and image retrieval, obtaining and delivering wet reads, and communicating with patients and offices by phone and in person.
Assist technologists and radiology residents or attendings during interventional biopsy exams.
Prepare exam trays for biopsy procedures with the technologist.
Assist the technologist, resident, and radiology attending with pre-, peri-, and post-procedure patient care as appropriate.
Perform duties of Radiology Technical Assistant I and II as necessary, as well as other duties as requested.