MRI Tech - Department Assistant

Cayuga Medical Center•Ithaca, MI

17d•$31 - $50

About The Position

The MRI Tech - Department Assistant is responsible for optimizing the flow of MRI examinations by clarifying and documenting patient screening and safety procedures. The role provides excellent customer service to patients, visitors, and staff, with an emphasis on quality service and patient care. The employee is expected to be self-motivated, work as part of a team, and perform other duties as trained and assigned when needed. The position supports MRI department safety and operations, completes exam documentation and computer entry, maintains supplies and equipment, communicates with patients and healthcare staff, and assists with patient comfort and transport. It also requires following infection-control practices, maintaining annual competency, and recognizing equipment issues.

Requirements

High school diploma or GED.
Preference for two years of experience in a healthcare environment.
No licensure required.
Must be able to push, pull, bend, safely transfer patients, and ambulate without assistance.

Nice To Haves

Two years of experience in a healthcare environment is preferred.

Responsibilities

Demonstrate knowledge of MRI department safety systems, warning signs, emergency stops, emergency patient extraction procedures, and the MR Safety manual.
Thoroughly screen patients and follow MRI department policies, patient identification requirements, and safety policies for patients and staff.
Complete all examination steps, including documenting patient history and technologist information, recording the Universal Time Out, entering or editing exams in the computer, and scanning paperwork into the PACS system.
Assess stock levels, enter stock or pantry orders into the computer system, replenish supplies, clean rooms, check for expired supplies, and respect inventory volumes and fiscal integrity.
Enter appropriate patient-chargeable items after contrast exams and special procedures, following policy.
Communicate effectively and frequently with patients, staff, offices, and physicians, including reporting equipment malfunctions and providing patients with thank-you cards.
Use proper phone etiquette when answering calls, transferring callers, and taking messages.
Adapt to changes in schedule and workload, accept responsibility, clean rooms and replenish supplies for the next shift, assist other modalities when possible, and transport patients as needed.
Accommodate patients and guests, explain procedures in understandable terms, provide attention, care, and comfort, and frequently update families on patient status.
Burn CDs and obtain appropriate Release of Information consent.
Recognize equipment malfunctions and initiate corrective action; maintain annual competency; identify table weight limits and follow patient-loading criteria.
Clean positioning sponges, coils, and cables between patients.
Use Meditech, PACS, vRad, Shiftwizard, and other necessary computer programs.
Perform hand hygiene before and after each patient, clean equipment after each patient, and follow precautions for patients in isolation.
Participate in staff meetings and read emails for updates.