MRI Administrative Assistant

Elizabeth Wende Breast Care LLC•Rochester, NY

14d•$21 - $23•Onsite

About The Position

The High-risk Department-MRI Administrative Assistant is responsible for supporting the day-to-day operations of the High-Risk Department with a focus specifically on MRI patients.

Requirements

Associates degree
2+ years’ experience in an administrative role at healthcare practice
Excellent customer service skills
Ability to handle sensitive patient information with confidentiality
Professional and courteous
Strong organizational and leadership skills
Skill in using healthcare software and computer skills
Problem solving skills
Ability to communicate professionally with physicians, administrators, staff and patients
Perform well in a team environment
Ability to work independently with minimal supervision
Ability to multitask
Attention to detail

Responsibilities

Front desk MRI check-in including updating personal history, collecting of co-payments
Reviewing MRI eligibility status with patients in person and via phone
Schedule and screen patients for MRI-safety
Maintain current knowledge of National and individual insurance guidelines for MRI
Answer phone calls from patients and doctors’ offices
Assist with day ahead chart preparation for MRI patients including coding of visits
Maintain total confidentiality of personal and financial data
Implement office policies and procedures
Perform other duties as assigned
Prepare MRI eligibility, pre-authorization and referral paperwork with the use of software (Tennr)
Facilitate communication with patients via patient portal