MOW Data & Billing Coordinator
About The Position
Interfaith Ministries for Greater Houston, now IM Houston, is Greater Houston’s longest-serving interfaith-based social services organization. Originally founded in 1964 as Protestant Charities, we’ve evolved to reflect Houston’s rich diversity of faiths and cultures. Our mission is to bring people of diverse faith traditions together for dialogue, collaboration, and service, as a demonstration of our shared beliefs. While our name and logo have been refreshed, our commitment to empowering individuals and uniting communities has never been stronger. Our core services include: MEALS ON WHEELS/ANIMEALS, REFUGEE SERVICES, INTERFAITH RELATIONS AND COMMUNITY PARTNERSHIPS, VOLUNTEER HOUSTON.
Requirements
- High school or GED is required.
- Minimum two years of related experience in billing, data entry, reporting, statistics required.
- Ability to create standard and custom reports and present them to others with confidence.
- Computer proficiency required.
- Ability to communicate and interact with culturally and ethnically diverse staff, clients, and volunteers.
- Detail oriented and able to meet all deadlines with high accuracy and timeliness.
- Excellent organizational skills and the ability to work independently with minimal supervision.
- Must have reliable transportation, valid driver’s license, and automobile liability insurance.
Nice To Haves
- Bachelor’s degree is preferred.
- Advanced experience coordinating data activities or managing databases preferred.
Responsibilities
- Coordinate meal and client data entry into applicable databases.
- Coordinate the process of adding/changing/closing clients, including intake of new clients, assigning clients for assessment, meal service start/stop, entry in ServTracker, and communication with case managers.
- Review and maintain eligibility of new clients and changes in eligibility for existing clients. Follow up with Assessment Team on upcoming and past due client assessments. Ensure that meals for ineligible clients are not billed to funders.
- Supervise route data entry into ServTracker and SPURS.
- Prepare standard and custom reports from applicable databases, on a regular basis and as needed.
- Prepare and submit timely and accurate monthly billings and contract invoices.
- Ensure the integrity and accuracy of all data in applicable databases.
- Assist with route sheet reconciliation, as needed.
- Troubleshoot problems and resolve issues with databases and processes.
- Organize and maintain client files and route sheets, ensuring completeness and accuracy.
- Revise routes, as directed by supervisor.
- Assist with the data/billing activities for special events such as Winter Holiday, Thanksgiving, and Operation Impact.
- Prepare client files and meal delivery documentation for monitoring and audits.
- Assist supervisor in ensuring and maintaining program compliance.
- Assist supervisor with end of month activities including review of route sheets and meal tickets.
- Monitor accuracy of metrics for Data Entry Specialists. Report to management on findings.
- Coordinate Hospital 2 Home and other special programs. Report to management on findings.
- Attendance of team and partner meetings, training, and webinars, as needed.
- Perform other duties and special projects as assigned by supervisor.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
