MOW Administrative Assistant

REAL Services Inc•South Bend, IN

12h•$16 - $17•Hybrid

About The Position

This part-time, at-will hourly position is responsible for maintaining records and files for clients, contributions, supplying meal requisitions and performing various other clerical and supportive duties for the program. This position will provide administrative support to the program. The Meals on Wheels (MOW) Administrative Assistant provides community members with information about the meal program and connects them with the appropriate REAL Services staff for further assistance. This position is responsible for accurately recording client information, client contributions, meal counts, and preparing monthly and annual reports. Data entry must be maintained daily to ensure accurate reporting. The MOW Administrative Assistant also provides backup support to the St. Joseph County MOW Volunteer Coordinator, ensuring all delivery routes are staffed by volunteers or employees.

Requirements

High School Diploma and/or GED
Computer knowledge and basic knowledge of how to use routine office equipment.
Knowledge of the streets in the covered meal program area.
Knowledge of prescribed procedures and the ability to follow specific guidelines and instructions.
Valid driver's license and a dependable vehicle required.
Must meet the Agency’s required car insurance coverage level at employment and maintain it throughout the duration of employment (Liability Coverage: $100,000/$300,000/$100,000).

Nice To Haves

Some college and/or dietary education preferred, but not required
Strong communication and interpersonal skills, with the ability to relate to older adults.
Proficient in clerical and computer tasks, including maintaining accurate records, with knowledge of dietary requirements.

Responsibilities

Assist in arranging/establishing routes for meal distribution.
Maintain client records in computer system and update as changes occur.
Maintain an accurate filing system so that all information can be found quickly and efficiently.
Assist callers or visitors with understanding of how the program works and paperwork requirements as well as providing information on other agency programs.
Maintain accurate wait list records, if necessary.
Deliver meals when needed.
Maintain accurate daily records for client billing and prepare and mail invoices at the end of each month.
Maintain updated list of doctor’s offices so that diet orders may be sent out timely.
Order office supplies as needed.
Provide administrative support and assist volunteers as needed.
Ensure that all Notices of Action, Reauthorizations, and Intake documents are current, properly completed, and contain valid signatures.
Assist Director with grants and RFPS as needed.
Other duties as may be assigned and/or requested from time to time in fulfillment of the agency’s mission.
Accurately recording client information, client contributions, meal counts, and preparing monthly and annual reports.
Data entry must be maintained daily to ensure accurate reporting.
Provides backup support to the St. Joseph County MOW Volunteer Coordinator, ensuring all delivery routes are staffed by volunteers or employees.