Moving Consultant - Inside Sales (REMOTE)

The Armstrong Company

12d • Remote

About The Position

As a Moving Consultant, you’ll be the first voice customers hear when they’re
planning one of life’s biggest transitions. You’ll guide them through the moving
process with expertise, empathy, and cutting-edge technology.

YOUR MISSION:

📞 Close high-value deals from warm inbound leads (iLeads, web leads, & company
sources)

💻 Conduct virtual consultations using advanced tools like YEMBO’s Smart Consult
technology

📝 Craft competitive, profitable pricing packages that win business and exceed
sales targets

🤝 Partner with operations teams to ensure flawless customer experiences from
quote to move day

⭐ Deliver best-in-class customer service that turns clients into raving fans

Requirements

• Communication Virtuoso: Your verbal and written skills are sharp, persuasive, and professional
• Customer Service Champion: You genuinely care about solving problems & exceeding expectations
• Numbers-Driven: You love hitting targets and watching your commission checks grow
• Tech-Savvy: You quickly master new software and leverage technology to work smarter
• Master Multitasker: You juggle competing priorities without breaking a sweat
• Detail-Oriented: Accurate estimates, precise pricing, and thorough follow-through are your specialty
• Self-Starter: You don’t need micromanagement. You take initiative and own your results
• Team Player: You collaborate seamlessly with operations and support staff
• Education: High school diploma required; Bachelor’s degree preferred
• Experience: Direct sales experience is a major plus; moving industry background is ideal but not required because we’ll train the right person!
• Technical Skills: Proficient in MS Excel, MS Outlook, and comfortable learning new platforms
• Math Skills: Confident working with pricing calculations, percentages, ratios, and profitability analysis
• Physical Demands: Occasional lifting up to 10 lbs; primarily sedentary office work with computer use
• Vision Requirements: Close/peripheral vision and ability to adjust focus for extended screen time

Responsibilities

• Meet and crush established sales volume and call metrics
• Deliver compelling virtual sales presentations that convert prospects into clients
• Conduct virtual surveys and provide accurate, competitive estimates
• Develop customized pricing packages that maximize profitability and win rates
• Answer inbound inquiries within target metrics to maintain high service levels
• Clearly communicate customer requirements to operations teams
• Ensure expectations are set and exceeded throughout the moving journey
• Maintain detailed records of sales activities, customer interactions, and survey dates
• Produce weekly activity reports and RAP (Revenue Achievement Performance) reports
• Track performance against goals and adjust strategies to stay on target

Benefits

• Warm Leads Only – Answer inbound calls from motivated customers ready to buy
• Cutting-Edge Tools – Leverage virtual survey technology (YEMBO) to close deals faster
• Performance-Based Pay – Your earning potential is limitless
• Work-Life Balance – Remote inside sales role
• Supportive Team – Collaborate across the business to ensure customer success

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED