Moving and Packing Project Manager

Servpro•Houston, TX

3d•$23 - $30•Onsite

About The Position

SERVPRO Team Shaw is seeking a motivated and service-oriented Moving and Packing Project Manager to join their team. This role involves making a difference by helping people through difficult situations, specifically in fire and water damage restoration. The company has experienced significant growth and offers opportunities for advancement within its various divisions. As a Project Manager, you will lead a team in the inventory, packout, cleaning, and restoration of contents, ensuring work is completed safely and efficiently. This position requires a blend of hands-on fieldwork, leadership, customer communication, and job documentation.

Requirements

High school diploma or equivalent
2-3 years of experience in moving or a related field
Valid driver’s license with a clean driving record
Ability to lift, carry, and move up to 50 lbs. regularly
Strong communication and leadership skills
Basic proficiency with smartphones, tablets, and job-tracking software
Availability for on-call rotation, evenings, weekends, or overtime as needed

Nice To Haves

IICRC certification(s) in Water Damage Restoration, Fire/Smoke Restoration, or related areas
Prior supervisory or lead technician experience
Experience working with insurance adjusters or property managers
Familiarity with SERVPRO job documentation systems (WorkCenter, DryBook, etc.)
Bilingual (English/Spanish) a plus

Responsibilities

Oversee and manage a team and aid in the inventory, packout, cleaning, vaulting, wrapping, staging, and packback of contents as part of the cleaning and restoration process
Communicate with insureds as needed while on job sites
Manage a job from start to finish, including communication with the insured and adjuster, leading a team in the field, coordination with subcontractors, assisting with project related staffing decisions
Ensure all operations procedures and protocols are followed by their team while on active jobs, in the warehouse, or while traveling to or from work or job locations.
Manipulate contents at the client site to allow for the remediation crew to perform required tasks
Operate iCat inventory software on a company provided iPhone
Make job related updates in the Proven Jobs Desktop and Proven Jobs Mobile application
Take exceptional care to package contents to prevent damage during transport
Transport contents between the client site and our warehouse facility
Maintain equipment used in daily tasks
Drive vehicles, including the company’s 16-foot box truck
Drive forklift to move contents within our warehouse
Assist with obtaining online company reviews from customers
Ensure we have proper supplies in inventory and request inventory orders when needed
Aid in the training of new employees
Maintain an organized and clean warehouse