MOVE Associate Experience Supervisor

GoodLife Fitness Centres
Remote

About The Position

The MOVE Associate Experience Supervisor plays an important part in the ability to offer MOVE programs to more youth with autism and intellectual disabilities across Canada. This role is responsible for supervising and engaging a team of 15-20 Coaches and 1-2 Support Agents for the MOVE by GoodLife Kids Program. Through collaboration, this role assists with identifying programs that need to enhance program development, retention and sustainability. Finally, this role contributes to facilitating the program logistics to ensure a positive experience for all. This is a full time (37.5 hours) remote position with the opportunity to travel on site to classes on occasion.

Requirements

  • Minimum 1-year supervisory experience with staff.
  • 1 Year experience delivering fitness or recreation activities.
  • Ability to coordinate, mentor, supervise and build a positive rapport with Associates.
  • Excellent verbal and written communication.
  • Experience with Zoom and Microsoft Office Suite applications.
  • Highly collaborative spirit and interpersonal skills with the ability to work with others to support establishing and achieving collective goals.

Nice To Haves

  • Post-secondary education in Kinesiology, Exercise Science, Recreational Studies, Physical Education or a related discipline considered an asset.
  • Experience hiring and leading training for fitness professionals.
  • Experience working in a remote setting.
  • Experience working with individuals with intellectual disabilities and autism.
  • Relevant fitness-related certification (i.e., Fitness Instructor Specialist/ Personal Training Specialist)
  • Flexibility to work evenings and weekends is considered an asset.

Responsibilities

  • Supervises direct reports and the people requirements of the Team using provided tools and resources to ensure the successful execution of all key responsibilities and tasks, retention of great talent, and high Associate engagement.
  • Leads training, learning, development, and performance management of all direct reports to ensure a positive and safe working experience.
  • Organizes, collaborates and executes monthly team meetings for all Associates.
  • Coordinates and conducts individual monthly meetings with all direct reports.
  • Manages the completion and approval of daily and weekly time entries for all direct reports.
  • Acts as a liaison for the GoodLife Kids Foundation and daily MOVE by Kids Program operations.
  • Assists with recruitment and hiring direct reports.
  • Delivers training and onboarding of new Associates through collaboration with the Program Manager to ensure completion in a timely manner.
  • Supports and participates in the hiring process of new Associates.
  • Delivers new Associate onboarding and ongoing training to direct reports.
  • Identifies hiring needs or training gaps to ensure accurate resources and training are provided to Associates.
  • Assists with program planning, implementation, monitoring and evaluation in order to deliver an impactful national physical activity and fitness program.
  • Consults and collaborates on the improvement of operational policies and procedures.
  • Contributes to the design and generation of internal program documents.
  • Coordinates logistical details and activities for events and/or programming.
  • Monitors attendance and participation of MOVE classes.

Benefits

  • Compensation: It is expected that the selected candidate will start at a base wage of $21.54. The annual range of expected compensation for the position is $43,600 - $55,200 determined by the expected total number of scheduled hours per year, performance and time in position.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

501-1,000 employees

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