Mountain Operations Supervisor

Icy Strait Point LLC•Hoonah, AK

6h•$89,500 - $91,500•Onsite

About The Position

The Mountain Operations Supervisor is responsible for overseeing the safe and efficient operation and maintenance of the two gondola systems, ZipRider, Adventure Park, and 2MW (4x 500kW) Power Generation facilities at Icy Strait Point, a Huna Totem Corporation company. This position also includes oversight of any future expansion of Mountain Operations-related equipment and attractions. The Supervisor leads maintenance and operations personnel, ensuring compliance with safety standards, enhancing operational efficiency, and optimizing the guest experience.

Requirements

Associate's degree with an emphasis on mechanical or electrical disciplines, or a related field
Minimum of seven (7) years of experience in operations and maintenance of gondola systems or similar transportation infrastructure
At least five (5) years in a leadership role
Familiarity with ANSI B-77 (Aerial Ropeways), ASTM F2959 (Aerial Adventure Courses), ANSI ACCT (Challenge Courses), and Alaska Recreational Devices Statutes and Regulations
In-depth knowledge of gondola systems and related mechanical and electrical components, including hydraulics, low voltage, high voltage, PLC controls, AC drives, and generators
Proficiency in heavy equipment operation
Experience with rigging and rope rescue
Familiarity with NDT (Non-Destructive Testing) methods
Strong leadership and team management skills
Excellent problem-solving and decision-making abilities
Strong understanding of safety regulations and compliance requirements
Effective communication and interpersonal skills
Ability to manage budgets and optimize operational costs
Proficiency in maintenance management software and other relevant technologies

Nice To Haves

Relevant technical certifications are a plus

Responsibilities

Supervise daily operations of gondolas, ZipRider, Adventure Park, and generator systems to ensure safe, efficient, and reliable service
Develop and assign maintenance schedules and procedures to ensure all equipment and facilities are in optimal working condition; conduct regular inspections and coordinate necessary repairs and upgrades
Supervise a team of maintenance technicians and operations staff; foster a culture of safety, accountability, and continuous improvement
Ensure all operations and maintenance activities comply with federal, state, and local safety regulations; implement and oversee safety protocols and emergency response procedures
Ensure budget goals for operations and maintenance are met; monitor expenses and optimize resources while maintaining high standards of service and safety
Work with equipment manufacturers, service providers, and other vendors to ensure timely and cost-effective procurement of parts, services, and support
Collaborate with customer service teams to address and resolve any operational concerns affecting guests
Maintain detailed records of maintenance activities, inspections, and repairs; provide regular reports on operational performance, safety, and maintenance to senior management
Identify opportunities for operational improvements and implement best practices to enhance efficiency and service quality
Perform other related duties as assigned to support the goals and objectives of Huna Totem Corporation