Mountain Host Volunteer Summer

Solitude Mountain Resort•Solitude, UT

1d•Onsite

About The Position

This is a volunteer position that has certain summer benefits available to those who commit to volunteering at least 10 days during the summer recreational season. Hosts will provide a positive contact between guests and Solitude Mountain Resort. Hosts will work from the base areas (Moonbeam and the Village), and at various on-mountain stations to greet, inform and guide guests to services and facilities. Working on mountain requires significant physical skills and awareness. Staff working during the summer must abide by all safety rules, including wearing closed-toe shoes at all times. Hosts may also be asked to work various on-mountain events throughout the season.

Requirements

Excellent customer service and interpersonal skills
Good verbal and written communication skills
Able to work as part of a team and collaborate accordingly
Good problem-solving skills
Friendly and outgoing personality; tactful and appropriate
Commit to volunteering at least 10 days during the summer recreational season
Abide by all safety rules, including wearing closed-toe shoes at all times
Significant physical skills and awareness for working on mountain

Nice To Haves

Prior experience as a mountain host, similar work at another resort or direct customer service is preferred
Additional language is a plus

Responsibilities

Provide a first point of positive, friendly, and welcoming contact between Solitude Mountain Resort and guests
Greet hikers, disc golfers, bike riders, and groups
Be a source of information regarding all mountain operations, facilities, activities, schedules, trends, and conditions
Able to work a flexible schedule, including early mornings, split shifts, occasional evenings, weekends, and holidays
Able to work in inclement weather on a regular basis for long periods of time
Distribute informational materials as needed
Work at areas of the resort as assigned
Accomplish tasks in the absence of constant supervision
Anticipate and resolve guests’ needs
Knowledge of the resort emergency operating plans and procedures
Provide tours for guests around the mountain venue and facilities
Assist all other mountain departments as needed to help improve delivery of services