Motor Vehicle Title Examiner - Bureau of Motor Vehicles

State of Maine•Augusta, GA

7d•Onsite

About The Position

The Bureau of Motor Vehicles is seeking a detail-oriented and motivated professional to join our Title Services team as a Motor Vehicle Title Examiner. In this role, you will review motor vehicle title applications and supporting documents, verify ownership, and determine whether applications meet the requirements for issuance under Maine law and BMV policies. You will examine documents such as out-of-state titles, court records, lien documents, and repossession paperwork to identify discrepancies, ensure compliance, and recognize potential fraud. You will also explain requirements and next steps to applicants, dealers, lienholders, and municipal agents, helping them resolve incomplete or conflicting information and referring issues for additional review when needed. This high-volume work requires careful review, sound judgment, and steady productivity. Your work will help maintain accurate title records and protect the integrity of vehicle ownership transactions in Maine.

Requirements

Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a proficient knowledge of modern office practices to perform advanced administrative support tasks requiring specialized skills, and 2) the ability to use independent judgment, initiative, and discretion to make determinations on varied matters.
All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, Office Associate I and Office Associate II.
Applicants must be authorized to work in the United States.
Successful candidates will be required to complete an I-9 form upon hire.
The successful candidate must pass a National Criminal Background check, which may include fingerprinting.

Nice To Haves

Digital fluency and a process-improvement mindset: Comfort learning and adopting new technologies, experience streamlining or digitizing paper-based work, clear written communication, curiosity about emerging workplace tools, and the judgment to evaluate and verify their output before relying on it.
Knowledge of principles, practices, and equipment used in quality control of data input and output.
Knowledge of laws, regulations, and practices related to motor vehicle title ownership and processing.
Ability to conduct research, gather and analyze information, and draw accurate conclusions.
Ability to oversee and maintain inventory and supplies.
Ability to review input and output from electronic information systems and develop/implement data quality control standards.
Ability to examine motor vehicle title applications and related documents (e.g., liens, chain of ownership, vehicle and odometer information, signatures) to determine ownership and compliance.
Ability to write clear, comprehensive reports and analyses.
Ability to develop and recommend new work methods, administrative procedures, and operational improvements.
Ability to understand and promote management goals and integrate them into day-to-day operations.

Responsibilities

Ensure compliance with State policies, including human resource and information security protocols governing confidentiality and proper use of state information systems.
Critically review electronic information system input/output; identify and report on data entry and output quality control standards.
Examine motor vehicle title applications and related documents (liens, ownership chain, vehicle/odometer data, and signatures) to verify ownership and regulatory compliance.
Verify, post, reconcile, and update standard documents and financial transactions.
Prepare summary reports and trend analyses; research and analyze complex information to support conclusions and recommendations.
Present information to individuals and groups; recommend operational improvements.
Maintain and service issued materials; determine and requisition needed inventory and supplies.

Benefits

13 paid holidays
12 days of sick leave
3+ weeks of vacation leave annually
Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums
Dental Insurance: The State of Maine pays 100% of employee-only dental premiums
Retirement Plan: The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
Gym Membership Reimbursement: Up to $40 per month
Health and Dependent Care Flexible Spending Accounts
Public Service Student Loan Forgiveness
Living Resources Program: Employee assistance program
Six weeks of fully paid parental leave
Additional unpaid leave may also be available, under the Family and Medical Leave Act.
Voluntary Deferred Compensation: MaineSaves 457(b) account