Motor Vehicle Specialist

Performance Ford of Somerville•Lincoln Park, NJ

1d•Onsite

About The Position

Performance Auto Group is growing, and we are looking for an experienced and highly organized Title & Registration Specialist to join our team. The Title & Registration Specialist is responsible for accurately and efficiently processing vehicle titles, registrations, temporary tags, license plates, and related motor vehicle documentation. This position plays a critical role in ensuring that every vehicle transaction is completed accurately, on time, and in compliance with applicable state and manufacturer requirements. The ideal candidate has automotive dealership experience, understands motor vehicle paperwork and DMV processes, has exceptional attention to detail, and can manage a high volume of transactions while providing outstanding service to both customers and dealership personnel.

Requirements

Previous automotive dealership title and registration experience strongly preferred
Knowledge of DMV/MVC procedures and requirements
Strong understanding of vehicle titles, registrations, plates, and temporary tags
Excellent attention to detail and accuracy
Strong organizational and time-management skills
Ability to manage multiple transactions and deadlines simultaneously
Excellent written and verbal communication skills
Professional and courteous customer-service skills
Strong computer skills
Ability to work independently while also being an effective team member
Ability to work in a fast-paced dealership environment
Strong problem-solving skills
High level of integrity and confidentiality

Nice To Haves

Automotive dealership title and registration departments
DMV/MVC electronic processing systems
Dealertrack, CDK, Reynolds & Reynolds, or other dealership management systems
Out-of-state registrations
Lienholder and payoff documentation
Title corrections and duplicate titles
Temporary tag processing
Wholesale and dealer-to-dealer transactions

Responsibilities

Process vehicle titles, registrations, license plates, and temporary tags
Prepare and submit motor vehicle documentation to the appropriate DMV/MVC agencies
Process both in-state and out-of-state vehicle registrations
Review all paperwork for accuracy, completeness, signatures, and required documentation
Verify customer information, vehicle information, VINs, lienholder information, and applicable fees
Process title transfers, duplicate titles, corrected titles, lien releases, and other title-related transactions
Prepare and process temporary registration and tag documentation
Track title and registration transactions from the date of sale through completion
Monitor outstanding titles and registrations and follow up to ensure timely completion
Maintain accurate records of all DMV/MVC transactions
Resolve title and registration issues quickly and professionally
Communicate with customers regarding registration, title, plate, and documentation requirements
Work closely with Sales, Finance, Accounting, Service, and Management
Communicate with DMV/MVC representatives, lenders, customers, and other agencies as needed
Ensure all transactions comply with dealership policies and applicable state requirements
Maintain organized files and documentation for completed and pending transactions
Assist with audits and internal reviews of motor vehicle records
Stay current on changes to DMV/MVC rules, regulations, forms, and procedures
Maintain confidentiality of customer and dealership information
Provide excellent customer service throughout the registration and title process
Perform other administrative duties as assigned