Motor Vehicle Dispatcher

Akima, LLC•Falls Church, VA

1d•Onsite

About The Position

ASE Seeks a Motor Vehicle Dispatcher to support the PFPA LSS program. The Motor Vehicle Dispatcher serves as a liaison between the Motor Vehicle Operators and PFPA FALD Fleet Management office (s) to monitor incidents related to PFPA motor vehicle operations, e.g., accidents, breakdowns, etc.; informs appropriate supervisory staff of known or possible issues and provides follow-up communications. To join our team of outstanding professionals, apply today!

Requirements

Minimum 2 years of relevant work experience as a dispatcher.
Excellent organizational and multitasking skills.
Knowledge of dispatch codes and phonetic alphabet.
Able to work for extended hours under stressful conditions.
Strong interpersonal skills.
Outstanding communication skills.
High school diploma or GED equivalent.
Valid driver's license.
Secret or higher clearance is required.

Responsibilities

Scheduling and dispatching various vehicles such as passenger, cargo, and bus.
Monitoring alarm systems to detect illegal entry and ensure the serviceability of communication equipment.
Calculating penalty fees and maintain complete vehicle logs using fleet management information systems.
Maintaining records of mileage, fuel usage, and costs.
Processing documents, enter police-related data, and manage operator vehicle inspections.
Assisting vehicle operators during breakdowns and resolve customer complaints.
Typing commands on computer keyboards to update files and maintain logs.
Assigning of vehicles is determined by factors such as length and purpose of trip, freight or passenger requirements, and preference of user.
Issuing of keys, record sheets, and driver credentials.
Recording time of departure, destination, cargo, expected time of return and investigates overdue vehicles.
Conferring with customers to expedite or locate missing, misrouted, delayed or damaged merchandise, maintain record of mileage, fuel used, repairs made, and other expenses.
Establishing service or delivery routes, supervise loading and unloading, issue equipment to drivers, (such as hand trucks, dollies, and blankets), direct activities of drivers, assign helpers to drivers, work at vehicle distribution centers, and assign vehicles to customer agencies.