Motor Vehicle CDL Specialist I

State of Vermont•Calais, VT
•Onsite

About The Position

The Vermont Department of Motor Vehicles is seeking a team player for Driver Control. The position processes Commercial Driver License applications and DOT medical examiner certificates, works with AAMVA-related tasks, and may include viewing driving records and processing suspensions, compliances, and reinstatements. The role involves daily interaction with Vermonters and may include direct customer contact and difficult, unique, or sensitive issues. Excellent written and verbal communication is required. This is an onsite position at the Montpelier DMV, in a normal office setting. The schedule is 7:45 a.m. to 4:30 p.m., Monday through Friday. Some overtime may be required. Applicants must agree to fingerprinting and pass a background investigation, which may include criminal, financial, and traffic records checks.

Requirements

  • One or more years of office administrative experience that included significant public contact and regular use of computer programs, or six months or more of work experience in the Vermont Department of Motor Vehicles.
  • Excellent written and verbal communication skills.
  • Ability to work quickly and accurately under pressure and in front of the public.
  • Ability to multitask, prioritize unpredictable workloads, handle tight deadlines, and work with confused, frustrated, or upset customers.
  • Ability to handle large sums of money.
  • Must agree to be fingerprinted and pass a background investigation, which may include criminal, financial, and traffic records checks.

Nice To Haves

  • Prior motor vehicle department experience.

Responsibilities

  • View driving records.
  • Process suspensions, compliances, and reinstatements.
  • Process Commercial Driver License applications and DOT medical examiner certificates.
  • Work on and update AAMVA-related tasks.
  • Interact with members of the public and respond to telephone and email inquiries.

Benefits

  • 80% state-paid medical premium and a dental plan at no cost for employees and their families.
  • 12 paid holidays each year and a generous leave plan.
  • State Paid Family and Medical Leave Insurance (FMLI).
  • State defined benefit pension plan and deferred compensation 457(b) plan.
  • Tuition reimbursement.
  • Flexible spending healthcare and childcare reimbursement accounts.
  • Low-cost group life insurance.
  • Incentive-based wellness program.
  • Eligibility for the Public Service Student Loan Forgiveness Program.
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