Motor Vehicle Operator

Veterans Health Administration•Mishawaka, IN
•Onsite

About The Position

The Motor Vehicle Operator operates patient transport vehicles, including emergency vehicles, patient transport vans and buses, and other vehicles capable of carrying eight or more passengers. The operator transports patients to and from VA Medical Center facilities, private healthcare facilities, patient homes, railway and bus stations, airports, and other locations. Work includes driving predetermined or scheduled routes as well as special trips. The position requires safe and courteous patient transport, route selection based on maps and road or traffic conditions, and compliance with applicable laws, regulations, and VA policies. The operator performs vehicle inspections and basic maintenance, keeps required records, maintains a safe and clean work environment, and uses required safety equipment. Drivers work mainly outdoors in varied weather and may encounter rural roads, congested metropolitan traffic, construction zones, and the physical demands of helping patients and securing equipment. The stated schedule is Monday through Friday, either 5:00 a.m.–1:00 p.m. or 9:00 a.m.–5:00 p.m. The employee may also be required to work other hours, including evenings, weekends, holidays, shifts, or overtime when needed for emergency patient transport. No specific education qualification is required. Applicants must hold an unexpired, valid state-issued driver's license and demonstrate the ability to perform the work with no more than normal supervision.

Requirements

  • Must have an unexpired, valid state-issued driver's license.
  • Must demonstrate sufficient training or experience to perform the work; no specific length of training or experience is required.
  • Must meet the screen-out requirement: ability to do the work without more than normal supervision, including patient transport, courteous customer service, and safety practices.
  • Must receive at least two points on the screen-out element to be eligible for consideration.
  • Must be able to drive safely and demonstrate reliability, dependability, and appropriate work practices.
  • Must be able to pass a VA physical and comply with VA and DOT drug and alcohol testing guidelines.
  • Must be able to drive for at least four hours while remaining mentally alert.
  • Must be able to reach, turn, and move hands, arms, feet, and legs to operate vehicle controls.
  • Must be able to assist patients and perform stooping, bending, lifting, climbing, and securing patients and equipment.
  • Must lift and carry objects weighing up to 50 pounds and heavier, using prescribed safety procedures and appropriate lifting methods and body mechanics.
  • Must be able to drive in rural areas, congested metropolitan traffic, and construction zones.
  • Must meet applicable U.S. citizenship, background/security investigation, pre-employment physical, onboarding, and other federal employment conditions described in the posting.
  • Must participate in the seasonal influenza vaccination program as a VA health care personnel employee.
  • Must serve a one-year probationary period or two-year trial period, as applicable.

Responsibilities

  • Operate patient transport vehicles, including emergency vehicles, vans, buses, and other vehicles capable of carrying eight or more passengers.
  • Drive scheduled or predetermined routes and special runs to transport patients to and from VA facilities, healthcare providers, homes, and other locations.
  • Read installation maps and assess road and traffic conditions to select the shortest and safest route.
  • Provide friendly, polite, courteous service to patients and others.
  • Follow applicable state traffic laws, regulations, VA directives, and policies.
  • Safely load and unload patients, including patients with medical conditions or disabilities, and secure patients, oxygen, and wheelchairs using appropriate devices.
  • Perform operator maintenance, including checking fluid levels and tire pressure, cleaning and washing vehicles, and completing inspection checklists.
  • Maintain records and document actions, including inspection forms and accident or incident reports.
  • Follow safety practices and procedures, maintain a safe and clean work environment, and use required safety equipment and clothing properly.
  • Participate in Service Safety activities and attend scheduled safety training as directed by the supervisor.
  • Remain mentally alert while driving; if not alert, pull over at the first safe area, inspect the vehicle, and resume driving when appropriate.

Benefits

  • Federal employee benefits package for employees and their families, subject to position eligibility.
  • Potential credit toward annual leave accrual based on prior work or military service, subject to request and approval before appointment.
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