Motility Clinical Services Coordinator

Ann & Robert H. Lurie Children's Hospital of Chicago • Chicago, IL

3d • $24 - $39 • Onsite

About The Position

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Requirements

• High School Diploma Required.
• minimum four years of related administrative experience required.
• Excellent leadership, organizational and analytical skills, ability to work with teams, strong written/verbal communication.
• Strong planning and coordination skills.
• Ability to work independently and exercise good and professional judgment.
• Extensive knowledge and experience working with Microsoft applications

Nice To Haves

• Bachelor’s Degree Preferred
• Knowledge of medical terminology and medical education programs, preferred.
• Experience in an Academic Medical Center, preferred

Responsibilities

• Coordinate the Motility Program referral and intake process, including obtaining required documentation and facilitating provider review.
• Serve as a primary point of contact for referring providers, patients, and families regarding referrals, scheduling, and program services.
• Support scheduling of motility clinics, procedures, and related appointments.
• Coordinate insurance authorizations for motility procedures and treatments.
• Facilitate peer-to-peer reviews, appeals, and submission of supporting clinical documentation for denied services.
• Maintain authorization records and communicate status updates to providers and clinical staff.
• Prepare and distribute agendas and supporting materials for weekly multidisciplinary motility meetings.
• Maintain referral, procedure, and program tracking databases and reports.
• Assist with monitoring patient volumes, workflow processes, and operational needs.
• Develop and maintain program documentation, resources, and shared files.
• Coordinate meetings and support provider administrative needs, including expense reimbursements and special projects.
• Prepare correspondence, reports, and other program-related materials.
• Collaborate with physicians, nurses, administrative staff, and external partners to support efficient program operations.
• Support quality improvement, educational, research, and divisional initiatives as assigned.
• Perform other duties as required to support the goals of the Motility Program and Division.

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Flexible Spending Accounts
• Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
• 403(b) with a 5% employer match
• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children’s facilities
• Discount purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level