Host Home/Shared Living Coordinator

Mosaic • Phoenix, AZ

19h • Hybrid

About The Position

The Mosaic at Home Coordinator/Case Manager supports people with intellectual and developmental disabilities to live meaningful lives in caring communities. The Coordinator builds relationships with individuals served, their families, host home providers, and direct care workers; helps individuals communicate their goals, dreams, and needs; and promotes positive, supportive matches between individuals and home providers.

The role collaborates with the service planning team to develop Individual Support Plans that reflect each person's wishes while meeting policy and regulatory requirements. It also involves monitoring service delivery and contract compliance through regular home and service-environment visits, and providing on-call support to providers and direct care workers. The position is based in Phoenix, Arizona, with a hybrid arrangement. It is salaried, works days, includes on-call support that may occur outside business hours, and requires travel for home visits using an agency vehicle or mileage reimbursement.

Requirements

• Minimum of two years of related work experience.
• Valid driver's license in good standing.
• Strong communication and relationship-building skills.
• Excellent problem-solving abilities.
• Computer proficiency.
• Experience in behavior management.
• Working knowledge of HCBS industry regulations.

Nice To Haves

• Bachelor’s degree in human services or a related field preferred.
• Previous experience working with people with intellectual disabilities.

Responsibilities

• Build relationships with individuals served, their families, host home providers, and direct care workers, providing exceptional customer service.
• Help individuals express their goals, dreams, and needs and ensure their voices are respected.
• Monitor relationships between individuals and home providers to promote positive, supportive matches.
• Collaborate with the service planning team to create Individual Support Plans reflecting individual wishes and applicable policies and regulations.
• Monitor service delivery and contract compliance through regular home and service-environment visits.
• Provide on-call support to providers and direct care workers, including help with problem solving.

Benefits

• Comprehensive benefits package after 60 days, including a CHOICE Arrangement that provides a tax-free allowance benefit program for selecting a medical plan.
• Life insurance.
• Dental insurance.
• Vision insurance.
• Tuition assistance.
• 403(b) retirement plan.
• Paid time off that begins accruing on Day 1 and may be used immediately.
• Daily pay option or traditional biweekly pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level