Mortgage Trainer & Application Specialist

Stock Yards Bank & Trust•Louisville, KY

1d•Onsite

About The Position

Stock Yards Bancorp, Inc. (NASDAQ: SYBT), parent company of Stock Yards Bank & Trust Company, with offices in Louisville, Central, Eastern and Northern Kentucky, as well as the Indianapolis, Indiana and Cincinnati, Ohio metropolitan markets. This role conducts and assists in the planning and development of mortgage system training for Residential Mortgage employees. It also involves the administration and maintenance of mortgage applications software, with the ability to identify, research, and resolve system issues. The position requires extensive contact with internal customers and outside vendors.

Requirements

Bachelor’s Degree, emphasis in Business Management or Information Technology preferred
Six months to one year of experience in an office environment
1 or more years of experience in residential lending industry preferred
2 or more years of experience in information technology
Understanding of the mortgage origination process
Ability to learn quickly and adapt to an ever-changing environment
Good training, organizational, oral and written communication skills
Strong knowledge of software and technology with the ability to adapt to new software applications
Strong knowledge of MS Office, especially Excel
Must demonstrate sound decision-making skills, responsibility, motivation, and professionalism
Ability to partner and build trust within the organization
Primarily sedentary work performed in an office environment
Ability to sit for extended periods of time while working at a computer
Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment
Ability to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in person
Visual acuity sufficient to read computer screens, printed documents, and financial data
Occasional standing, walking, bending, or reaching
Ability to lift and carry up to 10–15 pounds occasionally (e.g., files, office supplies)

Nice To Haves

emphasis in Business Management or Information Technology preferred
1 or more years of experience in residential lending industry preferred

Responsibilities

Daily front line support of system users which includes an understanding of mortgage division systems and functionality
Review and test vendor regularly scheduled releases
Assist with application maintenance and support tasks
Provides training for all residential mortgage employees on internal mortgage systems as the need arises
Maintains mortgage training manuals, testing/evaluation procedures, reference material, policy & procedures manual, and other educational materials as needed
Available to travel to other mortgage office locations as requested
Attends weekly, biweekly and monthly mortgage meetings and training seminars as determined by management
Works with outside vendors to develop, test and implement enhancements to existing systems
Perform other duties and projects as assigned to ensure efficient and effective functioning of the work unit
Comply with all internal policies and procedures and Federal and State regulations and guidance