Mortgage Specialist

Sovereign Bank•Oklahoma City, OK

3d•$55,000 - $75,000•Hybrid

About The Position

The Mortgage Operations Specialist is responsible for supporting the residential mortgage lending process from application through closing. This role ensures loans are processed efficiently, accurately, and in compliance with investor, agency, and regulatory requirements. The Mortgage Operations Specialist works closely with loan officers, processors, underwriters, closing staff, title companies, and borrowers to facilitate a smooth transaction and exceptional customer experience.

Requirements

High school diploma
2-3 years of mortgage industry experience required

Responsibilities

Review loan files for completeness, accuracy, and compliance with company, investor, and agency guidelines.
Collect, organize, and verify borrower documentation, including income, assets, credit, and collateral information.
Coordinate with loan officers, processors, underwriters, title companies, and closing agents throughout the loan lifecycle.
Monitor loan pipeline and proactively identify and resolve conditions or documentation deficiencies.
Prepare, review, and coordinate mortgage closing packages, ensuring all loan documents are accurate, compliant, and delivered in a timely manner to facilitate a smooth closing process.
Ensure compliance with federal, state, investor, and company mortgage lending requirements.
Review disclosures, underwriting conditions, and closing documents for accuracy.
Assist with funding, post-closing, and quality control functions as needed.
Maintain accurate loan records and update loan origination systems in a timely manner.
Communicate effectively with internal teams and external partners regarding loan status and outstanding requirements.
Support audits, compliance reviews, and investor requests.
Meet established service-level agreements and production goals.