Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically the Home Mortgage Disclosure Act (HMDA), Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions. The employee must exhibit superior customer service as an Austin Bank team member by demonstrating the highest quality relationship building techniques to ensure the customer receives the best possible solution to his/he financial needs to promote a loyal relationship between the customer and Austin bank. The employee must participate in developing a teamwork atmosphere with co-workers throughout the bank by attending meetings, participating in discussions, treating co-workers with respect and courtesy, and contributing to departmental goals. The employee must use the appropriate bank communication channels by reading publications, announcements, company emails, etc. regarding bank related business matters. The employee must attend on-going training as provided by the bank in an effort to continue improving their personal skills and staying up to date on changing processes and regulations. The employee is required to uphold and safeguard the organizations values relating to ethics, integrity, and confidentiality both internally and externally.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed