Mortgage Servicing Business Analyst

loanDepot • Irvine, CA

1d

About The Position

Responsible for delivering high quality and timely information to all business units across the organization to support a wide range of complex initiatives including operation control, performance improvement, compliance, regulatory reporting, and all other organization strategies. An understanding of business processes, key metrics and the data behind those metrics is crucial to the success of this position. Duties include collecting and documenting report requirements, report prototyping, extracting, interpreting, analyzing, and presenting data from multiple sources. Also, acts as a project manager for data or reporting projects across the organization. This position ensures the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.

Requirements

• Bachelor’s Degree required and a minimum of eight (8) + years’ experience working in a similar field.
• Advanced SQL experience required.

Nice To Haves

• Experience in mortgage-related industry preferred.
• Experience with BKFS Suite of Mortgage Servicing Solutions, such as LoanSphere MSP, FC/BK, Loan Boarding and Invoicing is preferred.
• Experience with BKFS data extracts such as BDE and/or eCDE is preferred.
• Experience with various reporting platforms (e.g. Tableau, Business Objects, etc.) is preferred.

Responsibilities

• Meets with business units to gather, analyze, and determine complex reporting/data requirements using best practices and standard methodologies. Able to take ownership and work on high profile projects.
• Responsible for maintaining a deep awareness of how a business operation works and helping the business explore technology possibilities to execute on their roles more effectively.
• Exhibits the ability to work with individuals from all levels and departments of the organization; partners with upper management as needed.
• Researches data sources and resolves data load/data transformation from different sources.
• Ensures accurate and timely delivery of ad-hoc reports, management reports, dashboards, data files or analysis according to business requirements. Ensures completion of the quality assurance testing of the delivered solutions.
• Delivers relevant and actionable insight through the analysis of different data sets.
• Researches and recommends KPIs to provide better intelligence in reporting and continuous business process optimization.
• Creates and maintains documentation for reports, processes, and training for the benefit of users inside and outside the department.
• Communicates and provides regular updates on development status to the business units.
• Continuously looks for ways to optimize report processes to increase efficiency and productivity; suggests process improvements worthy of implementation.
• Monitors the reporting function for procedural changes to ensure that information presented and the criteria to build it are relevant and current.
• Responsible for peer reviews on coding for accuracy and improvements.
• Provides mentoring, assistance, and cross training to new team members; fills in as back up for other team members whenever needed.
• Performs other duties and projects as assigned.

Benefits

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior