Mortgage Sales Mgr, Market

Old National Bank•Crown Point, IN

About The Position

Old National Bank, a regional powerhouse with over $70 billion in assets since 1834, is seeking a highly motivated Producing Mortgage Sales Manager. We are a community and client-focused company rooted in core values, committed to social responsibility, and investing in our communities. We offer competitive compensation, including salary and incentives, along with a comprehensive benefits package. Our Impact Network Groups foster engagement and inclusion. This is a unique opportunity to join a growing organization.

Requirements

Minimum of 5 to 7 years of Residential mortgage experience; with proven track record of success.
Demonstrated leadership skills with talent for recruiting and developing external mortgage loan originators to achieve sustainable results.
Expert knowledge in all areas of loan policy, sales practices, procedures and terminology.
Expert knowledge of secondary market guidelines, including FNMA, FHLMC, FHA/VA, USDA and ONB Portfolio products.
Ability to deal tactfully with customers, sales and operations staff and external referral sources and clients – creating and maintaining positive interpersonal relations in day-to-day contact and problem resolution.
Subject to SAFE Ace requirements.

Nice To Haves

Previous sales management experience preferred.

Responsibilities

Provide management oversight related to the recruitment, training, and on-going sales management of high-volume Residential Mortgage Lenders with personal production expectations of $8mm annually.
Direct the sales team efforts to drive market share growth, obtain maximum productivity results and high customer satisfaction.
Actively manage, coach and develop the staff to drive positive origination and profitability results.
Help to design and implement a business development strategy that is consistent with the ONB mission, policies and regulatory guidelines.
Build a team of high-volume originators to cover assigned market area and achieve targeted results.
Manage production goals and overall profitability through coaching and feedback.
Strategize with business partners to grow and improve loan volumes and service levels.
Develop and maintain referral relationships and partnerships to meet personal production expectations.
Ensure sales management and process discipline.
Enhance the customer experience.
Conduct monthly business plan reviews/accountability for each Originator.
Manage the pipeline of the lending team – applications, pre-qualification conversions, closings, pull-through ratio, compliance errors, underage’s and tolerance cures.
Plan and follow through on sales calls with each sales team.
Pro-actively search for new business opportunities, and cultivate relationships with current and potential real estate partners and builder partners with on-going relationship management – includes joint sales calls/presentations with originators.
Maintain accountability/profitability of sales staff.
Organize and lead weekly sales meetings – keeping sales activities in line with overall strategy and objectives.
Provide consistent training with coaching and feedback.
Attain monthly loan volume and profitability goals.
Conduct monthly sales training (tips, best practices, expectations); with focus on external referral development.
Conduct quarterly reviews of new business opportunities and relationships.
Strategize with Operations staff to assess and improve efficiency of loan process.
Demonstrate integrity/accountability – identify the right course of action and choose it without exception when making decisions.