Mortgage Risk Quality Control Specialist
About The Position
At Regions, the Business Unit Quality Control Specialist provides quality control oversight and support sampling specific decisioning to ensure a business group’s adherence to internal procedures and regulatory guidelines and established laws are met. This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act. Execute series of Consumer Real Estate Origination/Fulfillment quality control audits, on a sample basis, to ensure effectiveness of processes / transactions are being conducted as intended and in alignment with operational and compliance risks. Cite exceptions, as needed, and perform trend analysis on key exceptions to ensure recurring issues are identified and escalated. Ensure compliance with investor quality control requirements. Monitor HMDA Data Quality in support of quarterly filings to include data cleanup and system change requests as needed.
Requirements
- High School Diploma or GED
- Seven (7) years of quality control, quality assurance, compliance, audit, banking, underwriting or related experience
- Ability to learn regulations impacting a specific line of business
- Ability to multi-task and set priorities
- Ability to research, review information, and summarize facts
- Ability to work under pressure and meet deadlines
- Advanced in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
- Advanced knowledge of areas of support
- Detail oriented
- Knowledgeable of all applicable regulations, agency guidelines and laws governing the business groups supported
- Knowledgeable of bank systems and tools to perform reviews in quality control
- Proficient verbal, written communication, and organizational skills
Nice To Haves
- Previous quality control experience
- Preferred skills in Real Estate Underwriting product requirements
Responsibilities
- Performs a review of specific business activities to ensure policies and procedures were followed and documents were appropriate and executed properly
- Reviews assigned samples and determines if associates followed the departmental procedures, Regions’ policies and Federal and State regulations
- Applies knowledge of the Business Unit’s system of record for completeness and accuracy
- Completes reviews ensuring applicable compliance oversight is documented in the system
- Enters final decision along with supporting information into the Quality Control System communicating results to internal business groups for feedback
- Assists in problem solving, researching and formulating responses to the business group due to errors for regulatory ineffectiveness
- Ensures compliance to department, agency, bank and federal guidelines and procedures to mitigate risk
- Works under limited direction and/or supervision
- Execute series of Consumer Real Estate Origination/Fulfillment quality control audits, on a sample basis, to ensure effectiveness of processes / transactions are being conducted as intended and in alignment with operational and compliance risks
- Cite exceptions, as needed, and perform trend analysis on key exceptions to ensure recurring issues are identified and escalated
- Ensure compliance with investor quality control requirements
- Monitor HMDA Data Quality in support of quarterly filings to include data cleanup and system change requests as needed
Benefits
- Eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
