Mortgage Retail Sales Consultant (SAFE)

Wells Fargo & Company•Bensalem Township, PA

About The Position

Wells Fargo is seeking a Mortgage Retail Sales Consultant. In this role, you will participate in soliciting residential mortgages, produce high-quality, compliant loans with excellent customer service, and build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources. You will develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace, stay informed of mortgage industry trends, and present recommendations for producing loans. You will exercise independent judgment while adhering to policies, procedures, and compliance requirements. The role involves understanding real estate appraisals, title reports, and transactions; receiving customer applications, quoting rates and points, and completing follow-up activities. You will analyze and offer mortgage loan products based on client needs, review and analyze financial and credit data, and match customer needs with appropriate loan programs and risk levels. You will inform customers of Wells Fargo Home Mortgage programs, rates, policies, and underwriting requirements, maintaining high client satisfaction through proactive communication. Additionally, you will pursue Wells Fargo training to enhance knowledge of products, policies, and procedures. This SAFE position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and related regulations, including acceptable background investigation results and meeting Loan Originator (LO) qualification requirements under Regulation Z.

Requirements

2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Experience in Mortgage Retail Sales, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education (for Europe, Middle East & Africa only)
SAFE registration at the time of employment
Meet the Loan Originator (LO) qualification requirements including applicable financial responsibility, character, general financial fitness and criminal background standards
Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary

Responsibilities

Participate in soliciting residential mortgages from various sources
Produce high quality loans which are compliant and provide excellent customer service
Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
Develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace; stay informed of mortgage industry trends and developments in the assigned market
Present recommendations for producing loans and exercise some independent judgment while developing understanding of and adherence to Mortgage Retail Sales functional area, policies, procedures, compliance requirements, and generating loans
Understand real estate appraisals, title reports, and real estate transactions
Receive customer applications, quote the rate and points, and complete follow-up activities with the registration lock-in; analyze and offer mortgage loan products based on client needs
Review and analyze low to moderately complex financial and credit data; match customer needs with an appropriate loan program and level of risk
Inform prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures; maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication
Pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements