Mortgage - Production Manager

Lennar•Birmingham, AL

About The Position

As a Mortgage Product Manager within Lennar Financial Services, the role serves as a subject matter expert and strategic driver for the design, development, and lifecycle management of mortgage products that support homebuyers from contract to close. The position applies industry knowledge and professional judgment to evaluate market conditions, interpret regulatory requirements, and translate business objectives into mortgage product strategies that improve the homebuyer experience. The work supports competitive, compliant, and innovative mortgage solutions that advance homeownership in the communities Lennar builds. The position owns assigned mortgage products from ideation through launch and ongoing performance monitoring. It works with cross-functional business, operations, compliance, legal, sales, secondary markets, and technology teams to shape viable product offerings, maintain product guidance, implement system changes, and use performance insights to recommend improvements.

Requirements

Bachelor's degree in Finance, Business Administration, Economics, or a related field.
5 to 7 years of progressive experience in mortgage product management, mortgage lending, secondary markets, or a closely related field within financial services or the mortgage industry.
Deep knowledge of residential mortgage products, including conventional, FHA, VA, USDA, and specialty loan programs.
Familiarity with agency (FNMA/FHLMC) and non-agency investor guidelines.
Strong analytical and critical-thinking skills, including the ability to interpret complex data, market research, and regulatory guidance.
Ability to manage multiple complex, non-routine projects with ownership, accountability, and attention to detail in a fast-paced environment.
Excellent written and verbal communication skills, including the ability to explain technical mortgage concepts through documentation, presentations, and procedural guidance.
Proficiency in mortgage origination systems, pricing engines, and productivity tools, and ability to provide business requirements input for system projects.
Working knowledge of federal and state mortgage regulations, including RESPA, TILA, ECOA, and CFPB guidelines, and ability to assess regulatory impacts on product design.

Nice To Haves

Mortgage lending certification (e.g., CMB or CMP).
Relevant product management certification.

Responsibilities

Define and manage the end-to-end lifecycle of assigned mortgage products, including ideation, requirements documentation, launch planning, and post-launch performance monitoring.
Analyze mortgage market trends, competitor offerings, investor guidelines, and regulatory developments to identify product opportunities and recommend enhancements to senior leadership.
Translate mortgage lending requirements, investor guidelines, and compliance standards into product specifications and operational procedures for cross-functional teams.
Serve as the primary subject matter expert for assigned mortgage product lines and partner with Sales, Operations, Secondary Markets, and Legal/Compliance.
Develop and maintain product guidelines, matrices, and procedural documentation, and communicate updates to impacted internal teams.
Interpret company and investor policies to establish internal procedures and product parameters for loan eligibility, pricing considerations, and borrower qualification standards.
Collaborate with technology and systems teams on business requirements for product system configurations, pricing engine updates, and loan origination system enhancements; represent the business through development and user acceptance testing.
Monitor and report on product performance metrics, including pull-through rates, fallout reasons, volume trends, and customer feedback, and recommend improvements.