Mortgage Processor

TEXAS TECH FEDERAL CREDIT UNION•Lubbock, TX

1d•Onsite

About The Position

The Mortgage Processor is responsible for effectively managing a designated pipeline of loans from application to completion. He/she is a mortgage resource, providing real time updates and acting as the liaison between internal mortgage departments and third-party vendors to complete each transaction. The Mortgage Processor’s greatest impact rests in his/her ability to be knowledgeable, team-oriented, technically proficient, and maintain positive, communicative, and beneficial working relationships with all members, co-workers, investors, title companies, and all other parties involved in the mortgage loan process.

Requirements

Previous mortgage loan experience preferred
Ability to manage multiple projects simultaneously
Strong administrative and organizational skills
Experience working in a fast-paced team environment
Knowledge of Fannie Mae and Freddie Mac AUS systems.
Ability to calculate income for W2 and Self-Employed Borrowers
Previous EllieMae Encompass preferred
Superior customer service skills with the ability to communicate real time updates in a professional manner by way of verbal or written correspondence and manage expectations for members and business partners
Working knowledge of industry regulatory requirements and available loan products
Working knowledge or familiarity with underwriting requirements, loan products, (agency, FHA, and VA preferred)

Responsibilities

Serve Texas Tech CU members and employees pleasantly and professionally in accordance with Texas Tech CU core values of Trust, Respect, Excellence, Kindness, and Stewardship
Answer business partner inquiries, requests, complaints, and concerns in a timely, effective, and kind manner whether received in-person, online, text, or by telephone
Function as a clear point of contact and ongoing resource to the Mortgage Production Support Team to retrieve all necessary loan documentation, provide support, and field borrower questions from processing to close
Maintain communication and assist the Mortgage Production Support Team with activity needed to move the loan file through processing, underwriting, closing, funding, and purchasing so assigned files close on-time and the member experience lives up to Texas Tech CU standards of excellence
Collect, order, and analyze information necessary to process mortgage loan applications including but not limited to credit documentation, income documentation, assets, title work, appraisals, surveys, homeowner's insurance VOEs, tax transcripts, course certificates, and all other information pertinent to the loan file.
Effectively communicate with the mortgage production support team, underwriting, closing, funding, post-closing, and other internal departments to ensure loans are completed accurately and are compliant with established lending guidelines
Accurately prepare files for underwriting as adherent to evO Processing Task Center and standard operating procedures; verify closing and first payment dates; verify proper files set up for document preparation
Run AUS with Fannie Mae and Freddie Mac to verify approval
Ensure all underwriting conditions are resolved and the loan file is ready for closing documents
Adhere to all department deadlines, guidelines, and communication standards
Commit to continuing education and training; retain the ability to adapt and master an ever-changing industry, including regulatory requirements, updates, and trends